Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Lake Toya - 6 min drive - 4.4 km
Usuzanfunka Memorial Park - 10 min drive - 8.1 km
Toyako Hot Spring - 11 min drive - 9.4 km
Toyako Onsen - 14 min drive - 8.8 km
Rusutsu Resort - 33 min drive - 23.6 km
Getting around
Toya Station - 13 min drive
New Chitose Airport (CTS) - 100 min drive
Restaurants
サイロ展望台 - 3 min drive
レークヒル ファーム - 7 min walk
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 11 min drive
とうや・水の駅 - 11 min drive
風の音 - 12 min drive
About this property
Hotel Cocoa
Hotel remodelled in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Free train station pick-up, coffee/tea in reception and a vending machine
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and separate sitting areas, in addition to perks, such as separate dining areas and bathrobes.
Extra conveniences in all rooms include:
Deep-soaking baths and toilets with electronic bidets
55-inch LCD TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
Free train station pick-up shuttle from 10:00 AM to 5:00 PM
Train station shuttle on request
Free self parking on site
Limited on-site parking
Onsite parking includes off-street options
Food and drink
A coffee shop/cafe
Coffee and tea in common areas
Family friendly
In-room kitchen
In-room refrigerator
Separate in-room dining area
Soundproofed rooms
Conveniences
Limited-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Outdoors
In the mountains
Accessibility
No lift
Thin carpet in public areas
Thin carpet in room
More
1 building
2 floors
Renovated entire property - January 2023
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Deep soaking bathtub
Dressing gowns
Separate bathtub and shower
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
55-inch LCD TV with cable/satellite channels
Food and drink
Cleaning supplies
Kitchen
Paper towels
Refrigerator
Separate dining area
More
Access via exterior corridors
Connecting rooms available
Desk
Individual decor
Individual furnishings
Safe
Separate sitting area
Shared accommodation
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Property is also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Is Hotel Cocoa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cocoa?
Self-parking is free at this property.
What time is check-in at Hotel Cocoa?
Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Cocoa?
Checkout is at 10 AM.
Where is Hotel Cocoa located?
Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya, and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).
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Hotel Cocoa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 162 out of 319 reviews
10 - Excellent
162
Rating 8 - Good. 108 out of 319 reviews
8 - Good
108
Rating 6 - Okay. 34 out of 319 reviews
6 - Okay
34
Rating 4 - Poor. 7 out of 319 reviews
4 - Poor
7
Rating 2 - Terrible. 8 out of 319 reviews
2 - Terrible
8
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Clean room. Good price.
Lapatrada
Stayed 1 night in Feb 2025
10/10
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Ritesh
Stayed 1 night in Oct 2024
10/10
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.
Jason
10/10
This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use.
The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.
Holly
Stayed 4 nights in Feb 2025
10/10
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Shang
Stayed 1 night in Jul 2024
10/10
There is a great experience,good view and good location
Eric
Stayed 1 night in Aug 2023
10/10
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Hui Hong
Stayed 1 night in May 2024
6/10
Travelers without cars can only eat instant noodles for dinner
Dandy
Stayed 1 night in Sep 2024
10/10
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Verified traveller
Stayed 1 night in Feb 2024
10/10
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Athanasios
Stayed 1 night in Feb 2024
6/10
I went there for my friend’s wedding.
Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call.
This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.
Chayakrit
Stayed 2 nights in Mar 2025
10/10
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Sean
Stayed 1 night in Oct 2023
10/10
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
Stayed 1 night in May 2024
10/10
Great view and comfortable hotel.
Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
michael
Stayed 2 nights in Mar 2024
10/10
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
Verified traveller
Stayed 1 night in Oct 2023
10/10
Staff were very nice and always offered support.
The room was also great. We could see the lake just outside of the room.
Restroom are without curtain, I think that can be improved.
Yihua
Stayed 1 night in Oct 2023
6/10
Poor front desk service, always in long face :( which is not common in Japan
Verified traveller
Stayed 2 nights in Oct 2024
10/10
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Sung
Stayed 3 nights in Oct 2023
8/10
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night.
But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Kok Chin
Stayed 1 night in Nov 2024
6/10
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.