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Swiss Hotel Kuala Lumpur

3.0 star property
Central hotel connected to a shopping centre in Kuala Lumpur with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss Hotel Kuala Lumpur

Lobby sitting area
Property entrance
Premium bedding, Select Comfort beds, desk, blackout curtains
View from property
View from property

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Family

Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Single Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Queen

View from room

Superior Queen

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Queen

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family

Premium bedding, Select Comfort beds, desk, blackout curtains

Premium Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Premium bedding, Select Comfort beds, desk, blackout curtains

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Select Comfort bed
Bidet
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
No 12 Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100

What's nearby

  • Merdeka Square - 4 min walk - 0.4 km
  • Berjaya Times Square - 3 min drive - 2.7 km
  • Suria KLCC Shopping Centre - 3 min drive - 2.7 km
  • Petronas Twin Towers - 3 min drive - 3.0 km
  • KLCC Park - 4 min drive - 3.4 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min walk
  • Bandaraya Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Selangor Mansion Roti Banjir Special - ‬4 min walk
  • ‪Restoran Din Sakeela - ‬1 min walk
  • ‪Cafeteria DBKL - ‬1 min walk
  • ‪KL Food Truck Feast - ‬3 min walk
  • ‪Restoran Jau Hind - ‬2 min walk

About this property

Swiss Hotel Kuala Lumpur

Hotel near Petaling Street
Close to Kuala Lumpur Tower and Jalan Alor, Swiss Hotel Kuala Lumpur provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A front desk safe, a lift and concierge services
  • Newspapers in the reception, tour/ticket information and a 24-hour front desk
  • Luggage storage and smoke-free property
Room features
All 115 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
More amenities include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Rainfall showers, bidets and free toiletries
  • 21-inch LCD TVs with premium channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 53 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 53 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Swiss Hotel
Swiss Hotel Kuala Lumpur Hotel
Swiss Hotel Kuala Lumpur Kuala Lumpur
Swiss Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is Swiss Hotel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss Hotel Kuala Lumpur?

Swiss Hotel Kuala Lumpur doesn't offer parking.

What time is check-in at Swiss Hotel Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Swiss Hotel Kuala Lumpur?

Checkout is at noon. Late checkout is available for MYR 50 (subject to availability).

Where is Swiss Hotel Kuala Lumpur located?

Located in Golden Triangle, this hotel is within a 15-minute walk of DBKL City Theatre and Petaling Street. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 miles (3 km). Kuala Lumpur Masjid Jamek Station is 5 minutes by foot and Kuala Lumpur Bank NeStation KTM Komuter Station is 9 minutes.

Swiss Hotel Kuala Lumpur Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 15 out of 43 reviews" "
Rating 4 - Poor. 7 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ambiga

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The receptionist is helpful and friendly. However the elevator is too old and guests are freely smoke inside the room which spread out to walking space.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Cleanliness
Improve the quality of cleaning. Floor, toilet and towel not really clean.
Stayed 3 nights in Jun 2019

10/10 Excellent

Shahidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel
Stayed 1 night in May 2019

6/10 Okay

Rafi, Sabaha, my

Travelled with family
I don't like about cleanies
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is neat and clean, my only caveat is the rooms are too small and without windows it feels like you are in a bird box.
Stayed 1 night in Mar 2019

8/10 Good

Herly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Rabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Limited parking (hotel only provide 4 parking lots). This is difficult to find parking nearby. Front desk staffs are not friendly. There are bad ordor in the room due to bad maintain of carpet and bed sheet. The room is not completed with basic equipment.
Stayed 1 night in Dec 2017

4/10 Poor

TAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with old facilities.
Not so good.
Stayed 1 night in Nov 2017

10/10 Excellent

Mohd zamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Teh Wai Fun

Liked: Staff & service
Disliked: Room comfort
Avoid this hotel during weekend.
Reasonable price, who want to stay peacefully during weekend please avoid this hotel. Because the room partition is too weak, can hear the exhausted pipe sound clearly during midnight due to too many rempit at Dataran Merdeka.
Stayed 1 night in Sep 2017

6/10 Okay

sha, malaysia

not for family..
i was arrived at 4am, theres no parking hotel so i have to park at paid parking lucky it was beside there but cost 8 ringgit untill 7.00 am .i ask for the breakfast but the staff say my booking is without breakfast .so i have to printscreen my booking and showed to him to proof that as i made the booking it say the breakfast was include .so after he check it i ve given the breakfast voucher but then the restaurant is not in the hotel.i have to cross the road and find the president restaurant which is actually mamak's rsrnt. omg.. not worth it for the hundred and twenty plus for per room/night.i ask for the housekeeping in the morning when i went out and when i return back at 4 pm ,unfortunately they dont make it. i ask it take very long time .

2/10 Terrible

Aseem , San Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is Zero stars possible?
Worst hotel I have EVER stayed at. This is not hyperbole. Here is my list of grievances: 1) Swarm of red ants in the room 2) Tiny rooms 3) Tiny bathrooms 4) Horrible WiFi - it was either not working, or even when it was, it was super slow. 5) Food at restaurant = terrible 6) Worst of all, when we needed a cab to go to the bus depot, we asked the front desk if they could call a cab for us - they said no!! What kind of a hotel does that? I'm glad we only stayed here one night - it was a complete dump, most of the staff was rude, and the food was bad. Avoid this hotel.

6/10 Okay

Nachiketh

8/10 Good

ezuan dakota, kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
nice...

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nice hotel, near the LRT station and petaling

8/10 Good

nao, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
tiny rooms, great staff
staff couldn't be more helpful..... posted our mailing helped with luggage, found safe place for bikes. great service.the room was however very small. beds very comfy.

8/10 Good

Victoria, New Zealand - Waikato

Liked: Cleanliness

6/10 Okay

Azeman, Kuching

Liked: Cleanliness, staff & service
Recommended for low budget travellers & backpacker
Confortable & really worth for a short stayed.

4/10 Poor

Jas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a room with broken ceiling, spoil window lock ,aircon not cold at all.best part was, the glass shelf of the toilet suddenly drop down,luckily it never cause any injury to any of us.as all the above, I ask for room change, finally I was given a acceptable room.btw the staff told me caus the hotel was currently under renovation , that's way things happened.

6/10 Okay

Frankie, Malaysia

Disliked: Property conditions & facilities
Just for overhight
Good Just for overnight, near Jamek shopping area, near Merdeka squeare, convenience access to LRT line

4/10 Poor

Verified traveller

Disliked: Staff & service
I found out the staff @ the counter was not helpful, cooperative n very arrogant when I first checked on 5th July 2012. He didnot check my name properly, luckily i myself spotted my name. To avoid this thing to recur in future, the management should look into this sort of negative attitude, esp the staff @ the reception, tq