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Mercure Kuala Lumpur Shaw Parade

4.0 star property
Central hotel connected to a shopping centre in Kuala Lumpur with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kuala Lumpur Shaw Parade

Outdoor pool
Front of property
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is S$84
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Eco-friendly toiletries
Hairdryer
Bidet
Private bathroom
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LED TV
Eco-friendly toiletries
Hairdryer
Bidet
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
LED TV
Eco-friendly toiletries
Hairdryer
Bidet
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege Luxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed (Privilege Luxe)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Hairdryer
Bidet
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds (Classic)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Eco-friendly toiletries
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed (Classic)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Eco-friendly toiletries
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is S$64
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100

What's nearby

  • Berjaya Times Square - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Suria KLCC Shopping Centre - 3 min drive - 2.9 km
  • Petronas Twin Towers - 4 min drive - 3.2 km
  • KLCC Park - 4 min drive - 2.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Imbi Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Mercure KL Lobby Lounge - ‬5 min walk
  • ‪Keong Kee Herbal Soup - ‬1 min walk
  • ‪Hee Lai Ton Restaurant @ Shaw Parade喜来登（半山芭）海鲜酒家 - ‬2 min walk
  • ‪Restaurant Ah Koong 亚坤纯正西刀鱼丸 - ‬3 min walk
  • ‪悦心軒素食館 - ‬1 min walk

About this property

Mercure Kuala Lumpur Shaw Parade

Upscale hotel near Berjaya Times Square
Close to Jalan Alor and Pavilion Kuala Lumpur, Mercure Kuala Lumpur Shaw Parade provides a poolside bar, a terrace and a coffee shop/cafe. The on-site international cuisine restaurant, Chorak, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • A vegetable garden, luggage storage and a water dispenser
  • A lift, smoke-free property and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 213 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • 45-inch LED TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 63 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chorak

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 63 per person
  • Self-parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Frequently asked questions

Does Mercure Kuala Lumpur Shaw Parade have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Kuala Lumpur Shaw Parade?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Mercure Kuala Lumpur Shaw Parade on 27 Nov,2024 start from S$84.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Kuala Lumpur Shaw Parade pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kuala Lumpur Shaw Parade?

Self-parking is available for MYR 10.00 per night. Limited spots are available.

What time is check-in at Mercure Kuala Lumpur Shaw Parade?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Mercure Kuala Lumpur Shaw Parade?

Checkout is at noon.

Where is Mercure Kuala Lumpur Shaw Parade located?

Located in Imbi, this hotel is within a 15-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur and Jalan Alor. Kuala Lumpur Convention Centre and Petaling Street are also within 1 mile (2 km). Imbi Station is 7 minutes by foot and Bukit Bintang Station is 10 minutes.

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 820 reviews" "
Rating 8 - Good. 323 out of 820 reviews" "
Rating 6 - Okay. 69 out of 820 reviews" "
Rating 4 - Poor. 8 out of 820 reviews" "
Rating 2 - Terrible. 6 out of 820 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindawati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Stayed 4 nights in Nov 2024

6/10 Okay

Dalip

Travelled with family
Housekeeping and friendliness was under par.
Stayed 4 nights in Nov 2024

6/10 Okay

Azura

Stayed 2 nights in Oct 2024

8/10 Good

Poh Keyong

Stayed 3 nights in Sep 2024

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Stayed 5 nights in Oct 2024

10/10 Excellent

Ahmad Fardeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service
Stayed 8 nights in Sep 2024

10/10 Excellent

Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kareen Canares

Travelled with group
Liked: Property conditions & facilities
I wish i can stay longer i like the hotel is good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near everything! I totally recommend it. 5 stars!
Stayed 13 nights in Sep 2024

8/10 Good

Saninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is clean, staff are helpful and kind. However, the location isn’t that great or walkable to most places of interest in Kuala Lumpur. You have to be prepared to call a taxi in order to explore the city. Nevertheless, given the price point of the hotel it’s definitely worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dal Rae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying here!
Stayed 3 nights in Sep 2024

8/10 Good

Waihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Worn out rooms, faulty amenities. Average stay.
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in. The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good. This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aceess to the main attractions
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
Stayed 2 nights in Aug 2024

8/10 Good

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to get taxi around
Stayed 3 nights in Aug 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside. Swimming pool has a nice view of the City. Staffs were friendly and able to understand English. Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall. Just have to be careful when crossing the road to Bejaya Time Square.
Stayed 1 night in Aug 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Bandana, auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. Nice clean and service very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Piotrek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service
Pleasant enough stay for 4 nights. However some things that made the stay not enjoyable, completely filthy under the bed, I’m talking crayons, plastic and all sorts. Did not feel safe standing outside all the time for a cigarette. On the last night there was a ‘party’ with a huge obnoxious group. Meant I could not enjoy the skyline one last time, have a drink at the bar, or smoke as they surrounded me, all drunk and uncomfortably close. Also the air con in the room is hard to regulate, either too hot or too cold. I will say that all the staff were fantastic and very helpful during my stay, so 5 stars to them! Easy enough to jump in a grab to get to main tourist attractions.
Stayed 4 nights in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel. In a downtown area with some nice places to eat local food at cheap prices / the hotel. Has an odd traffic situation around it and can be hard to get to some days via grab / rooms are very nice and well appointed with nice shower gel / breakfast was good not sure about peas for breakfast but other wise 3/5 for that.
Stayed 3 nights in May 2024

10/10 Excellent

RAMDIAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was allowed to check in earlier than 3 pm. Very helpful & friendly staff.
Stayed 7 nights in May 2024