Shangri-La Hotels and Resorts, Kampung Sembulan Baru hotels

"We really enjoyed our recent stay. The highlights were: absolutely wonderful staff, some of the best food as well as variety for breakfast a d dinner in the club lounge, a great pool and plenty of shaded sun lounges, fantastic live music Wed. to Sat. And great location."

"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "

"Quiet and room is spacious "

"After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired ."

"Great family friendly hotel "

"Great location, clean and comfortable rooms with a lovely pool."

"This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back"

"Good hotel and friendly staff"

"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"