Find Luxury Hotels in Jiaxing

"The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is...

"Splendid Hotel, super nice staff"

"Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family."

"Great place to stay. Great location too. Will revisit if I travel to Hangzhou"

"friendly services "

"The staffs were extremely helpful and friendly. They provided a warm service to us during our entire stay. The mattress was really comfortable that if you get out of the bed you won't disturb your partner at all. We loved it! Location is also good that it's within a short taxi ride to major train stations and famous places or interest. Breakfast selection is overwhelmingly huge - we felt that we were spoilt with the choices. We will definitely return next time we are in Hangzhou. "

"Great"

"Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food. "