Best Western, Ingatestone hotels

"My partner and I stayed here for our anniversary as we wanted to be out and about in London. I was greeted by friendly, warm staff, excellent customer service. The rooms were small but clean & comfortable, TV worked fine, the heater was hoooot and lovely on a cold night. We were greeted leaving & coming in, it felt safe. We parked overnight for £10 It was a good experience, we would use them again "

"Great shower and good size room just a bit noisy from the motorway "

"Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy."

"The reception staff were brilliant. Very happy and helpful. Thank you"

"We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience."

"Very friendly staff "