Greene King, Heart of England hotels

"Quick stay for the Black Sabbath concert, spacious room, quick and helpful check in even late at night. Bathroom could use a touch up but it was perfectly useable."

"It was fast to check-in, although it was far from the city centre it was easy enough to get a bolt or uber to get to the city. The train station is also close by so there are more options to travel from there."

"This hotel is always my first choice when staying in Birmingham as it is away from the city centre and has plenty of places to eat nearby The staff are always so friendly and polite I had excellent customer service at my recent check-in, there was a queue at reception and as a regular at the hotel, the guy on reception who knows me from previous stays had already checked me in, he called me forward whilst checking someone else in and gave me my keycard! Excellent customer service"

"Out door eating area very clean and well kept. We had a school reunion, there was plenty of space, tables and chairs. Great breakfast and evening meals. Entertainment in the evenings. The front terrace was lovely to sit on in the day time. "

"Great location for Utilita and Broad St "

"Really good rooms and staff. The bathroom is very clean. "

"Lovely room, clean modern bathroom with a great shower. Staff were very kind too."

"Na"

"Excellent hotel, central location, well appointed"