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Sunway Hotel Hanoi

4.0 star property
Hotel with free parking, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Hotel Hanoi

Reception
Front of property
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King City View

Minibar, in-room safe, desk, soundproofing

Deluxe King City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, soundproofing

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Building design
Melia Hanoi
Pool
Hot tub
Spa
Free WiFi
9.0 out of 10, Wonderful, (904)
The price is S$177
includes taxes & fees
24 Nov - 25 Nov
Melia Hanoi
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About the area

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoan Kiem Lake - 18 min walk - 1.5 km
  • Thang Long Water Puppet Theatre - 3 min drive - 2.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.1 km
  • Hanoi Old Town Night Market - 3 min drive - 2.5 km

Getting around

  • Hanoi Railway Station - 3 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪Nấm Việt - ‬1 min walk
  • ‪Lotteria - ‬2 min walk
  • ‪Cora Cafe - Hòa Mã - ‬2 min walk

About this property

Sunway Hotel Hanoi

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Opera House, Sunway Hotel Hanoi provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Restaurant, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a front desk safe
  • Multilingual staff, a TV in reception and a reception hall
Room features
All 143 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,660 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (return)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Sunway Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Sunway Hotel Hanoi?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Sunway Hotel Hanoi?

Checkout is at noon.

Does Sunway Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 87 per vehicle applies.

Where is Sunway Hotel Hanoi located?

Located in Hai Ba Trung, this hotel is within a 15-minute walk of Hom Market and Hanoi Opera House. Hoan Kiem Lake is 0.9 mi (1.5 km) away. Hanoi Railway Station is 28 minutes by foot.

Sunway Hotel Hanoi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 197 reviews" "
Rating 8 - Good. 95 out of 197 reviews" "
Rating 6 - Okay. 13 out of 197 reviews" "
Rating 4 - Poor. 6 out of 197 reviews" "
Rating 2 - Terrible. 0 out of 197 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ha, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Chua song Chiang

Stayed 1 night in Dec 2023

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023

10/10 Excellent

Dinh Dung

Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Stayed 1 night in Jun 2023

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

8/10 Good

Colin, Billericay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023

8/10 Good

HA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022

6/10 Okay

Tanjila

Liked: Cleanliness
Stayed 11 nights in Aug 2022

8/10 Good

DrRisa, San Francisco

Business traveller
Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

4/10 Poor

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff
The staff was awesome
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Staff & service
I have very mixed feelings about the hotel there were great people but some were very unhelpful
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018