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Hanoi Prime Garden Hotel & Spa

3.5 star property
Escape to serenity by relaxing in the hot springs or unwinding with sauna treatments. Stay productive at the 24-hour business center.

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Photo gallery for Hanoi Prime Garden Hotel & Spa

Breakfast area
Restaurant
Premium bedding, Select Comfort beds, minibar, in-room safe
Reception
Sauna, hot tub, steam room, hot springs/mineral springs
Hanoi Prime Garden Hotel & Spa, nestled near Hoan Kiem Lake, offers a serene retreat. Unwind in the hot springs or sauna and stay connected with in-room WiFi. With a 24-hour business center and luggage storage, previous guests praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Select Comfort bed
Premium bedding
Rainfall showerhead
Hairdryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Select Comfort bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Select Comfort bed
Premium bedding
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Select Comfort bed
Premium bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Balcony

Premium bedding, Select Comfort beds, minibar, in-room safe

Senior Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Plasma TV
Separate bedroom
Premium bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite, City View

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Separate bedroom
Premium bedding
Select Comfort bed
Hairdryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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Reception

22Land Heritage Hotel & Retreat

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 14 reviews
The price is S$93
includes taxes & fees
15 Feb - 16 Feb
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About the area

Map
36-38 Hang Huong, Hoan Kiem, Hanoi, Hoan Kiem, 844

What's nearby

  • Dong Xuan Market - 8 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Quan Chuong Gate - 10 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hoan Kiem Lake - 13 min walk

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Bánh Cuốn Nóng Hàng Vải - ‬2 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬2 min walk
  • ‪Bánh Cuốn Thanh Vân - ‬3 min walk
  • ‪Gallery Bespoke Cocktail Bar - ‬1 min walk
  • ‪Phở Bò Khôi Hói - ‬1 min walk

About this property

Hanoi Prime Garden Hotel & Spa

Hotel near Hoan Kiem Lake
Near Dong Xuan Market and Hanoi Old Town Night Market, Hanoi Prime Garden Hotel & Spa provides dry cleaning/laundry services, a 24-hour business centre and a full-service spa. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in and luggage storage
  • Concierge services, a 24-hour front desk and free newspapers
  • Wedding services, smoke-free property and tour/ticket information
Room features
All guest rooms at Hanoi Prime Garden Hotel & Spa boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch plasma TVs with cable channels
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hanoi Prime Garden & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel
Hanoi Prime Garden Hotel & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Prime Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Prime Garden Hotel & Spa?

Check-in end time: anytime.

What time is check-out at Hanoi Prime Garden Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hanoi Prime Garden Hotel & Spa located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hang Ma Street, Dong Xuan Market, and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.

Hanoi Prime Garden Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn địa điểm tốt,thuận tiện đi lại và rất nhiều đồ ăn đường phố ngay bên cạnh như bún chả,bún ngan...
Stayed 1 night in Jul 2020

10/10 Excellent

Lisa, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

ぴょん, 奈良県　日本

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタクリなので要注意です。
Stayed 3 nights in Jan 2020

10/10 Excellent

HONOKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020