Close to St. Joseph's Cathedral of Hanoi, Hanoi Emotion Hotel provides a rooftop terrace, dry cleaning/laundry services and car hire on-site. The on-site restaurant, Emotion, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Express check-out, express check-in and concierge services
A front desk safe, 1 meeting room and a lift
Room features
All guest rooms at Hanoi Emotion Hotel offer thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with baths or showers and hairdryers
32-inch LCD TVs with digital channels
Electric kettles, daily housekeeping and phones
Languages
English, French, Japanese, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Emotion
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
646 square feet of conference space
Business centre
Meeting room
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi
Frequently asked questions
Is Hanoi Emotion Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi Emotion Hotel?
Self-parking is free at this property.
What time is check-in at Hanoi Emotion Hotel?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Hanoi Emotion Hotel?
Checkout is at noon.
Where is Hanoi Emotion Hotel located?
Located in Dong Da, this hotel is within a 15-minute walk of Temple of Literature and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.4 mi (2.2 km) away. Hanoi Railway Station is 16 minutes by foot.
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Hanoi Emotion Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 19 out of 75 reviews
10 - Excellent
19
Rating 8 - Good. 37 out of 75 reviews
8 - Good
37
Rating 6 - Okay. 15 out of 75 reviews
6 - Okay
15
Rating 4 - Poor. 4 out of 75 reviews
4 - Poor
4
Rating 2 - Terrible. 0 out of 75 reviews
2 - Terrible
0
8.4/10
Cleanliness
8.6/10
Staff & service
6.0/10
Amenities
7.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Okay
HIROYUKI
15 Aug,2023
web上日本語対応可能とあるが、不可であったこと。
HIROYUKI
Stayed 6 nights in Aug 2023
4/10 Poor
Ivan
23 May,2022
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Ivan
Stayed 2 nights in May 2022
10/10 Excellent
Byungrim
10 Apr,2021
Byungrim
Stayed 3 nights in Apr 2021
10/10 Excellent
J
26 Feb,2019
숙소 레스토랑 너무 맛있고 직원 분들 웬만큼은 영어하시고 친절하셔서 좋았어요
호텔도 작지않았구요
다만 숙소에서 벌레가 한 번 나와서 방을 바꾸었습니다
J
Stayed 3 nights in Feb 2019
6/10 Okay
Sophie
12 Apr,2018
Just ok
The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it.
Our bed was very hard and the shower leaked into the main bedroom,
Sophie
This review was submitted before 2018 and has not been verified.
4/10 Poor
Verified traveller
21 Nov,2017
Liked: Cleanliness
Bad location and roaches
The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Verified traveller
Stayed 7 nights in Nov 2017
This review was submitted before 2018 and has not been verified.
8/10 Good
Ela, Hamburg
19 Nov,2017
Hotel in der Nähe des Literaturtempels
Das Hotel liegt etwas versteckt und NICHT wie alle anderen Hotels im Old Quater. Dementsprechend ist es sehr viel ruhiger. Das Zimmer war sauber und modern eingerichtet. Das Frühstück war für vietnamesische Verhältnisse sehr vielseitig und lecker.
Ela
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
8/10 Good
R, Tokyo
1 Aug,2017
Have stayed here for more than 5 times. Staffs are always very nice and breakfast is very delicious.
R
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.
6/10 Okay
gareth
23 Dec,2016
Liked: Room comfort
Good Hotel,friendly staff.
Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.
gareth
This review was submitted before 2018 and has not been verified.
8/10 Good
laci, bkk
15 Dec,2016
Liked: Cleanliness
Near from hanoi station
Good price good hotel.hotel level is more then price. Football stadion also 1min by walk.
laci
This review was submitted before 2018 and has not been verified.
8/10 Good
bon, hanoi
18 Sept,2016
Nesr from football stadion
In down town near to go many place.by taxi you can go in 10~15min
bon
This review was submitted before 2018 and has not been verified.
8/10 Good
laci, bangkok
17 Sept,2016
Near for many place
From down town or from lotte everywhere easy to go . By taxi in 10~15min From hotel they have football stadion 1min from hotel So when people come to see football this hotel is very good.
laci
This review was submitted before 2018 and has not been verified.
8/10 Good
OK, surrounding and location not convienent.need a taxi to get around
20 Aug,2016
Good hotel but not the best location
very comfortable and friendly and helpful staffs
OK
This review was submitted before 2018 and has not been verified.
8/10 Good
Leo, Hong Kong
12 Jul,2016
Close to the centre
Not bad.we had joined the tour recommended by hotel but the tour is little bit expensive than outside.
Leo
This review was submitted before 2018 and has not been verified.
8/10 Good
Verified traveller
6 Jul,2016
almost are good unless air conditioner..sometime we have to use the fan instead of using air conditioner
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Good
Verified traveller
25 Jun,2016
I stay in this hotel every time I go to Hanoi. The Staffs are very very kind. The location is near the Hanoi station and Ho-chi-Minh temple.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Okay
POM, Bangkok
4 Jun,2016
Hanoi Emotion Review
It's ok.
POM
This review was submitted before 2018 and has not been verified.
6/10 Okay
Verified traveller
22 Mar,2016
Avis mitigé
Check in à 22h30. L'agent de sécurité chargé de monter les bagages était saoul. Arrivée dans une chambre beaucoup plus petite que celle réservée, impossible de circuler autour du lit avec nos bagages. Après réclamation, nous avons été surclassés en chambre VIP, cependant ce fut le couchage le plus bruyant de tous nos séjours en Asie, avec un sommier en bois craquant des le moindre mouvement. Petit déjeuner correct, sans plus. Hôtel un peu plus au calme car n'est pas en hyper centre mais tout est faisable à pied ou en taxi.
Verified traveller
This review was submitted before 2018 and has not been verified.