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West Lake State Guest House

5.0 star property
Lakefront Hangzhou hotel in Xihu with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Lake State Guest House

1 bedroom, premium bedding, minibar, in-room safe
Interior entrance
Lake
Interior entrance
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Courtyard View Room (Twin Beds) in Building No.8

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (Twin Beds) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Courtyard View

1 bedroom, premium bedding, minibar, in-room safe

Twin Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room with Courtyard View

Living area

King Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Suite

View from room

Elegant Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Qingyi Room in Building No.7(King Bed)

1 bedroom, premium bedding, minibar, in-room safe

Qingyi Room in Building No.7(King Bed)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.7

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (King Bed) in Building No.7

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.8

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room (King Bed) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Building No.2 Lakeside Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.2 Lakeside Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Building No.7 Qingyi Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Qingyi Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elegant Suite

1 bedroom, premium bedding, minibar, in-room safe

Elegant Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room - Courtyard-View

1 bedroom, premium bedding, minibar, in-room safe

Single Room - Courtyard-View

  • Sleeps 2
  • 1 Double Bed

View all photos for Building No.1 Lake View Suite

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lake View Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.1 Lake View Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lake View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Building No.8 Deluxe Courtyard View Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Deluxe Courtyard View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.7 Qingyi Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Qingyi Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.8 Courtyard View Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Courtyard View Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.8 Courtyard View Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Building No.8 Courtyard View Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Boutique Suite

1 bedroom, premium bedding, minibar, in-room safe

Boutique Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard View Room-Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room-Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Building No.1 Lakeside Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.1 Lakeside Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Courtyard View Room-Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Courtyard View Room-Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Building No.7 Courtyard View Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Building No.7 Courtyard View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom (2 beds) (Building 2)

1 bedroom, premium bedding, minibar, in-room safe

Guestroom (2 beds) (Building 2)

  • Sleeps 2
  • 2 Double Beds

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Exterior
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8.8 out of 10, Excellent, (34)
The price is S$73
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
18 Yanggong Causeway, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive - 0.5 km
  • Zhejiang University Yuquan Campus - 4 min drive - 3.8 km
  • Lingyin Temple - 5 min drive - 3.8 km
  • Broken Bridge - 6 min drive - 5.9 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.8 km

Getting around

  • Huanglong Cave Station - 5 min drive
  • Hangzhou Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive

Restaurants

  • ‪溪尚会 - ‬9 min walk
  • ‪杭州西湖国宾馆 - ‬1 min drive
  • ‪汝拉乡村餐厅酒吧 - ‬11 min walk
  • ‪竹香茶居 - ‬9 min walk
  • ‪西湖会 - ‬12 min walk

About this property

West Lake State Guest House

Luxury family-friendly hotel near Zhejiang University Yuquan Campus
Located close to West Lake and Lingyin Temple, West Lake State Guest House provides a marina, a terrace and shopping on-site. Treat yourself to a massage, reflexology or aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include ecotours and boat tours. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, express check-in and tour/ticket information
Room features
All 232 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 147 for adults and CNY 74 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 280.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 74 for children
  • Rollaway bed fee: CNY 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

State Guest House Hotel
West Lake State Guest House
West Lake State Guest House Hotel
West Lake State Guest House Hotel Hangzhou
West Lake State Guest House Hangzhou
West State Guest House Hotel
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou

Frequently asked questions

Does West Lake State Guest House have a pool?

Yes, this property has an indoor pool.

Is West Lake State Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Lake State Guest House?

Self-parking and extended parking are free at this property.

What time is check-in at West Lake State Guest House?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at West Lake State Guest House?

Checkout is at noon.

Where is West Lake State Guest House located?

This family-friendly Hangzhou hotel is located in the historical district, within 3 mi (5 km) of Zhejiang University Yuquan Campus and Lingyin Temple. West Lake and Broken Bridge are also within 6 mi (10 km).

West Lake State Guest House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 120 reviews" "
Rating 8 - Good. 16 out of 120 reviews" "
Rating 6 - Okay. 3 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue, AB, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

10/10 Excellent

Yu Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience with West Lake State Guest House
The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Stayed 1 night in Nov 2019

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hidden gem
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Stayed 2 nights in Oct 2019

10/10 Excellent

HY, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have the most beautiful west lake view. Will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

S, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Stayed 4 nights in Jul 2019

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful place, poor service
The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Stayed 1 night in Jul 2019

10/10 Excellent

Zhening

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and outstanding service.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

ALEXANDROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
Stayed 2 nights in Apr 2019

8/10 Good

Nancy, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Stayed 1 night in Apr 2019

10/10 Excellent

DIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
Stayed 2 nights in Mar 2019

10/10 Excellent

葱葱, 密西根

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - it’s part of the west lake. No need to go out to the lake at all!
Stayed 3 nights in Mar 2019

10/10 Excellent

Jianpeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds in good location. G20 was held there. Very interesting.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
Stayed 3 nights in Jan 2019

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers from USA
Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
Stayed 3 nights in Jan 2019

8/10 Good

Wei

Liked: Cleanliness, staff & service, room comfort
It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
Stayed 2 nights in Nov 2018