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Oakwood Residence Hangzhou

4.5 star property
Luxury aparthotel connected to a shopping centre in Hangzhou with free parking

Choose dates to view prices

Photo gallery for Oakwood Residence Hangzhou

Living area
Exterior
Down duvets, pillow-top beds, in-room safe, desk
Reception
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Washer
  • Pool
  • Pet-friendly
  • Room service
  • Gym
The current price is S$110
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Executive

Living area

Two Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for One Bedroom Executive

Down duvets, pillow-top beds, in-room safe, desk

One Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive (Twin Beds)

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive (Twin Beds)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Deluxe

Down duvets, pillow-top beds, in-room safe, desk

Studio Deluxe

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is S$155
includes taxes & fees
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About the area

Map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012

What's nearby

  • Zhejiang University Yuquan Campus - 20 min walk
  • Wulin Square - 4 min drive
  • Hangzhou Tower Shopping Mall - 4 min drive
  • West Lake - 5 min drive
  • Lingyin Temple - 7 min drive

Getting around

  • East Railway Station - 9 min drive
  • Wensan Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive

Restaurants

  • ‪卜家风情餐厅 - ‬1 min walk
  • ‪杭州名茶总汇休闲茶吧 - ‬1 min walk
  • ‪青青花艺 - ‬1 min walk
  • ‪江民杀毒软件 - ‬1 min walk
  • ‪杭州伟士电脑公司 - ‬1 min walk

About this property

Oakwood Residence Hangzhou

Luxury aparthotel connected to a shopping centre in Hangzhou with free parking
This smoke-free aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with digital channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a coffee/tea maker.
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Free cot

Restaurants on site

  • Oakleaf

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 124 for adults and CNY 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: CNY 250 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: CNY 500 per pet per stay
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a regional park
  • In the city centre

Things to do

  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 155 units
  • 19 floors
  • Banquet hall
  • Built in 2011
  • Renovated - January 2023

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 January to 31 January:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-off cleaning fee of CNY 500
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 124 for adults and from CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

Does Oakwood Residence Hangzhou have a pool?

Yes, this property has an indoor pool. One of the swimming pools is closed seasonally each year from January 28 until January 31.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of 20 Feb,2025, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on 28 Feb,2025 start from S$110.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Residence Hangzhou pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CNY 500 per pet, per stay. A cleaning fee of CNY 500 also applies.

How much is parking at Oakwood Residence Hangzhou?

Self-parking is free at this property.

What time is check-in at Oakwood Residence Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Oakwood Residence Hangzhou?

Checkout is at noon.

Where is Oakwood Residence Hangzhou located?

Located in Xihu, this luxury aparthotel is 1 mi (1.6 km) from Zhejiang University Yuquan Campus, and within 3 mi (5 km) of Hangzhou Tower Shopping Mall and Wulin Square. Broken Bridge and West Lake are also within 3 mi (5 km). Wensan Road Station is 11 minutes by foot and Huanglong Sports Center Station is 15 minutes.

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Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 293 reviews
Rating 8 - Good. 98 out of 293 reviews
Rating 6 - Okay. 23 out of 293 reviews
Rating 4 - Poor. 13 out of 293 reviews
Rating 2 - Terrible. 2 out of 293 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ean Suat

Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maura

Our choice year after year for our visits to Hangzhou
Stayed 21 nights in May 2024

8/10 Good

Steve

Great service from the front desk
Stayed 3 nights in Jun 2024

10/10 Excellent

Maura

We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Marlon

Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Stayed 2 nights in Jul 2024

10/10 Excellent

Ming-hsuan

Stayed 3 nights in Apr 2024

8/10 Good

Huan

位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024

10/10 Excellent

TSZ CHUN

Stayed 3 nights in Feb 2024

10/10 Excellent

Qihan

Stayed 1 night in Jan 2024

10/10 Excellent

PEII

Stayed 3 nights in Jan 2024

10/10 Excellent

Po Po Angela

Stayed 3 nights in Dec 2023

10/10 Excellent

Chuan

Stayed 2 nights in Nov 2023

6/10 Okay

Daegyu

Liked: Communication
Stayed 4 nights in Oct 2023

10/10 Excellent

KEN

Stayed 1 night in Sep 2023

10/10 Excellent

baozhen

Stayed 2 nights in Jan 2023

8/10 Good

LU

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

항저우 오크우드 강추
전체적으로 장기투숙에 최적인곳입니다. 오크우드아파트식호텔이죠..매번여기 묵습니다. 강츤
Stayed 15 nights in Dec 2020

10/10 Excellent

Verified traveller

항저우 오크우드호텔
전체적으로 장기투숙에는 중국에서 이만한곳이 없습니다. 단 조금 오래되다보니 높은곳이나 구석에는 먼지들이 좀있네요..주방기기세탁기등도 다있어서 좋았구요..친절하고요..매번여기묵습니다
Stayed 14 nights in Jan 2021

8/10 Good

Mu Seong

Stayed 1 night in Jan 2020

10/10 Excellent

Lai Ping

物超所值
房間很大，廚具齊全。服務式住宿物超所值。
Stayed 3 nights in Dec 2019

10/10 Excellent

Mu Seong

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

コンビニや軽食屋が近く便利です
北楼に泊まりました。建物は清潔で、部屋も広く、アメニティも基本的なものは全て揃っています。 今回1泊の利用でしたが、キッチンや洗濯機もあるので、中・長期滞在者には最適。 朝食は南楼3階で、小規模ですが内容は充実していて、味も悪くないです。麺は近くで卵を焼いている人にお願いすると、器をくれるので、そこに自分で食べたい麺や具を入れ、卵を焼いている人に渡すと茹でてくれます。味付けは備え付けの調味料でお好みで。 となりの建物１階にはスタバ、味千ラーメン等があり、反対側隣にある大学の入り口１階にはセブンイレブンがあり、ちょっとした食事や買い物にも困りません。
となりの大学１階にあるコンビニ
自分で具材を選べる麺バー
部屋は広いです
キッチンとバスタブ付きのお風呂
Stayed 2 nights in Nov 2019