Douro International Natural Park Private Home Rentals

"Great place to stay when visiting the area. Breakfast very basic. "

"The spa pool is fabulous. Earlier dinner dining would be nice. "

"We booked this for its convenient location on our homeward journey and it turned out to be a really charming place with friendly staff, an amazing view, locals dining at the restaurant and bats flying outside. "

"Warm welcome, great breakfast and comfortable accommodation with fantastic views. I loved the swimming-pool!"

"Overall, this was good. But some comments: Advertised as Adults only. It wasn’t. That does not mean the children who were around were a problem - they were not. We suspect the hotel has been modernised. And reasonably well too. But nowhere in the bathroom to hang towels, no fridge, no tea/coffee facilities. But the staff were also very helpful (even though very little English was actually spoken despite being advertised). But we got through with their helpfulness. "

"Sadly having booked and paid for this hotel to end the day motorcycling up the Duoro Valley we had an email from you late the night before confirming that the booking could not be honoured and to ring your reservation services line. Which we did twice hoping for an offer of alternative accommodation. Rather than wait on the line your employee (Jimena) confirmed he would ring us back with alternatives. He never did - nor did anybody else. We rang first thing in the morning having had nothing but a duplicate of the original email overnight (circa 0230 Porto time). Clearly no meaningful support could be expected so we requested a full refund and booked an alternative hotel ourselves. Overall not a very customer centric and sympathetic response. To add to the disruption this was my husbands birthday too! We welcome your response. "

"Very clean well run hotel. Good breakfast. Sadly no food available until restaurant opens at 20:00. Spa gym and pool."