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"Very helpful front desk staff and restaurant staff. Property is excellent"

"My son got sick and the staff were very accommodating and helpful with warming up food at off service hours, and we had our flight cancelled and rebooked for late afternoon, we got a late check out option given the option to leave at the time we needed. I will rate it as an outstanding service!!"

"The staff were extremely friendly and helpful. The place was very convenient and lots of facilities on site. Very conveniently located! "

"Close to the lake and main road of rotorua"

"Did not have air con. "

"Comfortable bed. Very quiet area. Close to a lot of restaurants, just across the street. Right across from the park and a beautiful walking path along the water front. Enjoyed the pool and thermal pools in the hotel. "