Luxury Hotels in Jeju

"Shilla Jeju was a very nice hotel for our 3 day vacation in JeJu island. As Americans from San Diego, this was a very nice and user-friendly hotel "

"The carpet was stained and paint was chipping off the door. Also the key card device in the room to keep the lights on fell off the wall. "

"Top excellent "

"Real nice big hotel with large rooms. We were upgraded to a slighty bigger bed due to low season during Xmas. Underground parking available. Super nice heated pool with live performances at times. Will be back."

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"The manager was amazing and gave us our upgrade and bonus to use in the restaurant. I had a young family above me jumping and screaming but other than that a lovely stay. "

"Beautiful resort with friendly and helpful staff. Spent a wonderful couple of days. Some great restaurants on site as well."

"Very clean, very nice hotel. Very polite staff although communication is poor."