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"Me and my family had a wonderful stay at this luxurious hotel. The room even exceeded our expectations. Everything was clean and well-maintained and hotel staff was extremely welcoming, kind and polite and we felt like honored guests the whole time. We could even see the Kamado Jigoku from our bedroom window and from our garden, we also had a great view of the city and was greeted with an extremely beautiful sunrise each morning! The cuisine dinners we had at the restaurants were also fantastic and one of the best we had in Japan! We cannot praise this hotel enough and highly recommend it to anyone who is seeking to visit Beppu and its neighboring towns and cities."

"Ease of access from train station. Room was big, the biggest one for our 15 nights trip in Japan. Sound proof was great as couldn't hear anything from the train tracks despite the distance. Breakfast was great. Wife loves the onsen facility. Highly recommended and will definitely be staying here in future trip!"

"The breakfast was simple and nice. It was a good way to kick start our morning. My girl totally enjoyed the breakfast. The room was spacious and clean. We love the laundry room at level 2. Life saving. Staff were nice and helpful too. "

"Nice stay"

"The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English "

"Love the breakfast! Love the hot spring! "

"Great property with an onsen, good breakfast and close to trains."

"Property decor was a little 70s retro, which was fun for us. That said, the property was clean. We got the half board package which included buffet dinner and lunch. Both had a wide selection of food and were good. Our room had great views of both mountain and sea. In the morning, we saw steam from the onsen in the mountain. Staff were friendly. "

"This 4 star old hotel boasts one of the best value buffet lunches I had in Japan! The hotel is about a 15 min walk to the pita train station "