Relais & Chateaux, Cusco hotels

"Because of the high altitude, we had to seek help in the middle of the night.The staff were very helpful. The only issue that we had was they were supposed to pick us up at the airport but they did not show up until I called. I had to wait for 30 minutes."

"The lighting is vey dark"

"Staff went above and beyond to make comfortable. Because we spoke English they “Liz” brought in guides “Rosa” and arranged tours that could speak with us also. When we left in the early hours for tours they even packed us breakfast and bottled waters so we had a good start. Breakfast on the property was good and is complimentary as well. Last but very importantly they monitor everyone safety by checking everyone s coming and going through a single locked front entrance. We felt cared for and safe."

"Overall, great hotel with great staff. The food is OK."

"Great location and a beautiful hotel. "