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Mercure Bristol Brigstow Hotel

4.0 star property
Riverwalk hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Mercure Bristol Brigstow Hotel

Meeting facility
Down duvets, in-room safe, desk, blackout curtains
Front of property
Exterior
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 2 Single Beds

Down duvets, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Classic Room, 1 Queen Bed

Highlights

Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Privilege, Room, 1 Queen Bed

Highlights

Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • O2 Academy - 9 min walk - 0.8 km
  • Cabot Circus Shopping Centre - 10 min walk - 0.8 km
  • University of Bristol - 11 min walk - 0.9 km
  • SS Great Britain - 20 min walk - 1.7 km

Getting around

  • Bristol Temple Meads Station - 14 min walk
  • Bristol International Airport (BRS) - 24 min drive

Restaurants

  • ‪BrewDog Bristol - ‬1 min walk
  • ‪King Street Brew House - ‬2 min walk
  • ‪The Crown - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Welsh Back, Bristol - ‬1 min walk

About this property

Mercure Bristol Brigstow Hotel

Upscale hotel near Bristol Hippodrome Theatre
Located close to Cabot Circus Shopping Centre and University of Bristol, Mercure Bristol Brigstow Hotel provides dry cleaning/laundry services, a bar and a business centre. The on-site Regional cuisine restaurant, Ellipse, offers lunch and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), express check-out and coffee/tea in reception
  • A banquet hall, a lift and multilingual staff
  • Meeting rooms, a TV in reception and luggage storage
Room features
All 116 rooms boast comforts such as 24-hour room service, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 33-inch flat-screen TVs with satellite channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 15 per night); discounts available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ellipse

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,324 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12 per person
  • Nearby parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brigstow
Brigstow Bristol
Brigstow Bristol Hotel
Brigstow Mercure
Bristol Brigstow
Mercure Brigstow
Mercure Brigstow Hotel
Mercure Bristol Brigstow
Mercure Bristol Brigstow Hotel
Mercure Hotel Brigstow
Accor Brigstow Bristol
Mercure Brigstow Bristol Hotel Bristol
Mercure Bristol
Mercure Bristol Brigstow
Mercure Bristol Brigstow Hotel Hotel
Mercure Bristol Brigstow Hotel Bristol
Mercure Bristol Brigstow Hotel Hotel Bristol

Frequently asked questions

Is Mercure Bristol Brigstow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Brigstow Hotel?

This hotel doesn't offer parking.

What time is check-in at Mercure Bristol Brigstow Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Mercure Bristol Brigstow Hotel?

Checkout is at noon.

Where is Mercure Bristol Brigstow Hotel located?

Located in Bristol City Centre, this hotel is within a 10-minute walk of Baldwin Street, Bristol Hippodrome Theatre and Cabot Circus Shopping Centre. Bristol Castle Park and Castle Park are just steps away. Bristol Temple Meads Station is 14 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 14 minutes.

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Mercure Bristol Brigstow Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Stayed 1 night in Jul 2021

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

John

Stayed 1 night in Jul 2021

4/10 Poor

Lindsay

Stayed 1 night in Jul 2021

8/10 Good

Tracey

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item!
Stayed 1 night in Jul 2021

4/10 Poor

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
average at best
not good value for money, and not great for families
Stayed 1 night in Jul 2021

4/10 Poor

Mark

Liked: Property conditions & facilities
Disliked: Room comfort
Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly).
Stayed 2 nights in Jul 2021

4/10 Poor

Julia

Stayed 1 night in Jul 2021

6/10 Okay

Neil

Good but needs some upgrades
Hotel is fine perfect location. The rooms would benefit from air conditioning as this made out sleep uncomfortable. Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this.
Stayed 1 night in Jul 2021

4/10 Poor

SUET YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Marius

Stayed 1 night in Jul 2021

10/10 Excellent

Chris

Stayed 2 nights in Jul 2021

8/10 Good

DANIEL

Stayed 1 night in Jul 2021

10/10 Excellent

K

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Very nice staff and very nice view from the room
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located.
Stayed 2 nights in Jul 2021

2/10 Terrible

Joe

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Huge disappointment and waste of money!
We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs.
Stayed 1 night in Jul 2021

6/10 Okay

Nick

Stayed 1 night in Jul 2021

10/10 Excellent

joanne

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2021

6/10 Okay

Lee

Stayed 1 night in Jul 2021

10/10 Excellent

Bradley

Stayed 1 night in Aug 2020