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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
Beach fun in 2 indoor pools, near Bournemouth Beach

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Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection

Outdoor wedding area
2 indoor pools, seasonal outdoor pool, pool loungers
Bar (on property)
Beach nearby
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • 24/7 front desk
  • Parking available
The current price is S$106
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking, Sea View

Highlights

LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Highlights

Separate sitting area
Dining table
LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Highlights

Balcony
Separate sitting area
Dining table
LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
  • 80.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

In-room business centre

Superior Room, 1 Double Bed, Non Smoking, Sea View

Highlights

LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • 49.0 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

LCD TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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7.4 out of 10, Good, (1000)
The price is S$92
includes taxes & fees
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About the area

Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN

What's nearby

  • Bournemouth Beach - 4 min walk
  • Bournemouth Pavillion Theatre - 9 min walk
  • Oceanarium - 10 min walk
  • Bournemouth Pier - 12 min walk
  • Bournemouth International Centre - 12 min walk

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪O'Neill's - ‬5 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬6 min walk
  • ‪Naked Coffee - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪Dosa World - ‬6 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

Hotel near Bournemouth Beach
Located close to Bournemouth International Centre, Bournemouth Carlton Hotel, BW Signature Collection provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • 2 indoor pools and a seasonal outdoor pool, with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and concierge services
  • Smoke-free property, meeting rooms and barbecues
  • A 24-hour front desk, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms offer comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Gym
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night.
Cots (infant beds) are available for GBP 5.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 18 April to 31 October

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Does Bournemouth Carlton Hotel, BW Signature Collection have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at Bournemouth Carlton Hotel, BW Signature Collection?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Bournemouth Carlton Hotel, BW Signature Collection on 23 Feb,2025 start from S$106.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bournemouth Carlton Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night.

How much is parking at Bournemouth Carlton Hotel, BW Signature Collection?

Self-parking is available for GBP 20 per day.

What time is check-in at Bournemouth Carlton Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Bournemouth Carlton Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Bournemouth Carlton Hotel, BW Signature Collection located?

Located in Bournemouth City Centre, this beach hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within 10 minutes. Bournemouth Station is 16 minutes by foot.

Bournemouth Carlton Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 942 reviews
Rating 8 - Good. 370 out of 942 reviews
Rating 6 - Okay. 199 out of 942 reviews
Rating 4 - Poor. 81 out of 942 reviews
Rating 2 - Terrible. 47 out of 942 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.
Stayed 4 nights in Jan 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Paula

Stayed 1 night in Jan 2025

2/10 Terrible

FILICITY

Stayed 1 night in Jan 2025

8/10 Good

Zoe

Travelled with family
Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner, Travelled with group
Had not problem at the hotel , rooms large but basic staff were really good
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Travelled with family
Disliked: Staff & service
We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

4/10 Poor

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel but rooms need to be updated as they are stained and worn
Stayed 1 night in Oct 2024

2/10 Terrible

Emma

Stayed 1 night in Oct 2024

8/10 Good

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel and grounds are in need of complete refurbishment from replacing draughty secondary double glazing to updating the whole bathroom. The shower is small and water pressure poor. The Seaview rooms are large but have poor furniture. The food in the restaurant is good however there was a lack of attention to guests from some of the staff
Stayed 7 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Sept
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
View from our large front 1 st floor room with large terrace plus 2 sun beds, table and 2 chairs
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

6/10 Okay

Monika

Stayed 7 nights in Aug 2024

6/10 Okay

Raymonde

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A lovely hotel - lovely room but massively let down by shoddy broken spa facilities ; now not a disaster in life terms but Sauna and Jacuzzi not working means it was a rubbish experience and indemic of a dropping BW previous high standards. AS a BW devotee I will now start looking elsewhere as 2nd poor experience in a row. Really should have been told in advance . And £20 to park a car is unreal ; tip street parking is half the price and freely available so dont be mugged off !!
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been staying at the hotel for many years as my granddaughter loves the air show. It’s for the location more than anything. The hotel is very tired in many places, needs upgrades in lots of areas. The staff are very nice but totally overworked. They need to employ more staff especially for the air show weekend. The jacuzzi and sauna were both out of order. If it wasn’t for the location I would not stay there
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pros and cons
The communal parts of the hotel are spotless, and welcoming, and staff were lovely too. Unfortunately the family room we were given was in a very tired part of the hotel, and was too warm, had a mouldy smell and the beds had seen better days. We had to sleep with the windows open and awoke to the smell of a long time dead seagull outside the room. Not great, but family members had a sea view room which was modern and comfortable, and A/C, so we were maybe unlucky. Breakfast was great, and the location is fab for the beach.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service, property conditions & facilities
I will not come again
Stayed 2 nights in Aug 2024

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
Stayed 1 night in Aug 2024