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Macdonald Burlington Hotel

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
Staircase
Premium bedding, in-room safe, desk, iron/ironing board
2 bars/lounges, lobby lounge
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
The price is S$135
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 23.22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 23.22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Premium bedding, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Super)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 25.08 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 29.72 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 7 min walk - 0.6 km
  • O2 Academy Birmingham - 11 min walk - 0.9 km
  • International Convention Centre - 15 min walk - 1.3 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Upscale eco-certified hotel near Utilita Arena Birmingham
Close to Bullring & Grand Central and The Mailbox, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars and a business centre. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a banquet hall and free newspapers
  • Luggage storage, a front desk safe and tour/ticket information
  • Smoke-free property, 15 meeting rooms and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 112 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with digital channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Macdonald Burlington Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on 24 Nov,2024 start from S$134.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 5-minute walk of Shopping District and Bullring & Grand Central. The Mailbox and O2 Academy Birmingham are also within 15 minutes. Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1002 reviews" "
Rating 8 - Good. 329 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay
Stayed 1 night in Nov 2024

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Not worth the upgrade. Paid extra for an up grade but got a disabled room? Room was contemporary but definitely not 4 star! Location brilliant. Rude female receptionist. Better places for the money.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately not the same hotel has previously stayed in a few years ago, in need of a major update, staff friendly although some didn't want to help, restaurant was poor food and service had one drink when maybe I would have liked a couple with my meal, instead of being full around 8pm on a Saturday only three couples, missing a great opportunity to shine in the city l was born in and now find myself visiting from overseas
Stayed 2 nights in Nov 2024

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is super convinient
Stayed 1 night in Nov 2024

6/10 Okay

Jamie

Business traveller
Liked: Staff & service
Was fine for one night but very Dated
Stayed 1 night in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional location is ideal for a city getaway.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

MIKINAO

Stayed 2 nights in Sep 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price
Stayed 1 night in Sep 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old railway hotel but with all the modern conveniences. Great location across the road from rail station and in an area easily accessible to entertainment, restaurants and shopping. Could get anywhere in the city centre easily.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet and traditional hotel right in the city centre. Perfect for rail passengers at both New Street and Moor Street stations. Lots of shopping at nearby pedestrian-only streets. 24 hour reception with helpful desk clerk.
Stayed 1 night in Sep 2024

4/10 Poor

rose

Disliked: Property conditions & facilities
The restaurant windows could be cleaner, couldn’t help looking how dirty they were. I upgraded to a superior room, I got charged the full price until I told the receptionist that I was overcharged, she did apologise and was refunded the difference.
Stayed 1 night in Aug 2024

4/10 Poor

matthew

I try to always book a hotel with air-conditioning due to lung issues and being to warn does not help. On bookig in i was told the room definitely had air conditioning. Obviously it did not. I do not like to make a fuss and there was a fan in the room so i had a very uncomfortable night. Also lots of moths in the room . So disappointed with this because i had been looking forward to staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location right outside New Street Station. We were able to drop off bags before check in and leave to collect later after check out. We had a great sized room. Decor is dated but non offensive and bathroom was a bit tired but fully useable. We had a great breakfast in a lovely airy dining room. Hotel is perfectly located and everything we did was in easy walking distance. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every bit worth it
I enjoyed my stay it was convenient to the train station for my trip the next day, it is close to city centre for last minute shopping on a Sunday and the staff were friendly and professional, the room was comfortable had all the essentials
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, felt a bit empty when I visited. Bit of noise from the trams outside but personally it didn't bother me. Right next to New Street station, so good for travelling by train
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable stay
A lovely spacious room with comfortable bed and good bathroom facilities. Great value, too. However, the room was very warm. Fans did help slightly, but aircon should be provided in a hotel of this calibre. Also, I expected better toiletries as I paid for an upgrade. Moisturiser and conditioner wpuld have been nice touch. Overall, a good stay and I would choose this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Used this hotel a number of times now. Great location, always a fast and easy check in and the rooms have always been good. I would recommend for business trips or for couples.
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent, very easy walk to the Birmingham New Street station. Front desk staff person was nice and friendly. But, the hotel has definitely seen better days - shabby and not very clean, NO air-conditioning and I would not have booked if that had been on the listing, elevator did not go all the way to to my room so I had to carry everything up a flight of stairs, breakfast food was terrible and not worth the price. Listing photos are not current. The location is simply not worth the cost, try another hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Meriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024