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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Find your haven near The Mailbox and International Convention Centre. Enjoy top-notch breakfast options, helpful staff by your side.

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is S$143
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Rainfall showerhead
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Leonardo Royal Hotel Birmingham

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, (2592)
The price is S$146
includes taxes & fees
2 Mar - 3 Mar
Leonardo Royal Hotel Birmingham
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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • International Convention Centre - 10 min walk
  • Bullring & Grand Central - 12 min walk
  • Broad Street - 14 min walk

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near Utilita Arena Birmingham
Located close to The Mailbox and International Convention Centre, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Smoke-free property, coffee/tea in reception and wedding services
  • Concierge services, a 24-hour front desk and meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 17 Feb,2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 2 Mar,2025 start from S$143.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and Utilita Arena Birmingham. O2 Academy Birmingham and International Convention Centre are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Lyndsey

Rooms are modern and clean staff very friendly and helpful lots of variety at breakfast will definitely stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Parking underground is reasonable and secure
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for the Festival Hall, the Barclaycard Arena and the Birmingham Rep. Also, just a short walk to the Hippodrome. The property is clean and the rooms are spacious and comfortable. The customer service at the hotel is excellent with friendly helpful staff. Have stayed there before and will do so again.
Stayed 2 nights in Jan 2025

8/10 Good

Gurrajan

Stayed 1 night in Jan 2025

10/10 Excellent

Mark, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed over for works event - event was extremely well organised with good food and music Staff were friendly and efficient Breakfast was advertised as continental however everything was on offer - breakfast was tasty with Plenty of options would thoroughly recommend- well worth the extra
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so lovely. Staff were all helpful top draw I will definitely come back to this hotel Calon lan Howard
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good bed and breakfast. Helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

8/10 Good

Martin

Travelled with family
Liked: Staff & service
Very small bath, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts were very slow
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Lifts were not working properly but there were signs and the stairs are not clearly signposted but otherwise fine! Orange juice was mainly water this morning!
Stayed 1 night in Dec 2024

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely refurbished hotel, lovely staff, only drawback was the very noisy AC. I do love my sleep so need a decently temperature without the loud noise.
Stayed 1 night in Dec 2024

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we had was freezing, the ac would warm up the room but then it would automatically turn off and let the cold air in, when we woke in the morning it was 11 degrees. We had reported it and someone had come out to have a look but it didn’t make a difference.
Stayed 1 night in Dec 2024

8/10 Good

Herjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and good size too. Would have preferred a shower cubicle to bath but it was OK.
Stayed 1 night in Dec 2024

4/10 Poor

zareen lodhi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom and sink kept clogging every day
Stayed 3 nights in Dec 2024

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately there was a problem with the lifts being refurbished which meant only one of three lifts were working and the one that was working was not working correctly so many people were using the stairs which is fine but if any of those suffered health problems like my partner who has asthma and chest problems it was really not great so very diythat the hotel chose to refurb these lifts during one of the busiest times of the year
Stayed 1 night in Dec 2024

6/10 Okay

Barry

Travelled with partner
Liked: Amenities
Good for centrw amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not the easiest to get to on foot from New Street station. But once you’re there it’s top notch. Great service from reception to bar staff. Also great room service … speedy and the food was good. Spacious rooms … loved the mini sofa!
Stayed 1 night in Dec 2024

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2024