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"The customer service is top-notch. We arrived about half an hour early to drop off our bags, but the front staff checked and let us know that our room was ready! Special shoutout to the door staff as well, since they were always helpful with our questions. The pictures on the website are accurate, both in terms of the common areas and the double queen room that we had booked. The hotel is in a great location, with easy walking access to downtown and other amenities. The bus stop going to the mall and Memorial University is also very close. The gym was excellent and beyond my expectations. It was spacious and had both cardio and weight machines. The windows were large, which allowed natural light to come in. Although I did run outside once, I used the gym several times during my stay. It was always clean. We also enjoyed our meal at Exile restaurant, which is located on the first floor. The cafe downstairs also had a solid assortment of hot drinks, although some of the croissants sold out pretty quickly. Highly recommended!"

"Great location Very clean Friendly staff"

"Good"

"Excellent stay , clean and quiet and friendly staff."

"Excellent service, food, and room. The bed was very comfortable. All of the staff were extremely friendly and informative. This hotel would certainly be considered expensive compared to other places, but we found it well worth it and would stay there again."

"Needs some upgrades but good for the price and a quick overnight stay"

"Sam at the front desk was very accommodating, let us check in early so we could rest a bit after our red eyes flight before exploring the city, really appreciated. "

"Every thing was great"

"Beautiful soacious rooms with a lovely breakfast!"