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Refinery Hotel

5.0 star property
Luxury New York hotel in Manhattan with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refinery Hotel

Terrace/patio
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
Fireplace
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
The price is S$467
includes taxes & fees
26 Nov - 27 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Atelier Executive Suite

Frette Italian sheets, premium bedding, down duvets, minibar

Atelier Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Studio, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Rooftop terrace
The Knickerbocker Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1278)
The price is S$554
includes taxes & fees
24 Nov - 25 Nov
The Knickerbocker Hotel
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About the area

Map
63 W 38th St, New York, New York, NY, 10018

What's nearby

  • Bryant Park - 5 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Times Square - 6 min walk - 0.6 km
  • Empire State Building - 7 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Byrant Market - ‬1 min walk

About this property

Refinery Hotel

Luxury hotel near 5th Avenue
A short walk from Bryant Park and Empire State Building, Refinery Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site American cuisine restaurant, Parker and Quinn, offers breakfast, lunch and dinner. Guests can also expect to find 2 bars and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, tour/ticket information and a lift
  • ATM/banking services, free newspapers and a porter/bellboy
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 197 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Family friendly

  • Free cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is Refinery Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Refinery Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Refinery Hotel on 26 Nov,2024 start from S$467.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Refinery Hotel?

Self-parking is available for USD 72 per day.

What time is check-in at Refinery Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Refinery Hotel?

Checkout is at noon.

Where is Refinery Hotel located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Herald Square, 5th Avenue, and Bryant Park. Broadway and Times Square are also within 10 minutes. 42 St. - Bryant Pk. Station is only a 2-minute walk and 34 St. Station (Herald Square) is 3 minutes.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kristin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I always hesitate to leave a poor review because I respect that people do their best. However there is no way this is a 5 star property. Perhaps it may have been in the past but the condition issues in the rooms and lack of amenities or basic comfort like proper draperies are holding it back. some essentials like a coffee maker in the room, noise and light blocking draperies, attention to room condition etc would be small updates that could help them realign with current standards. Not sure how it got rated 5 star.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had no record of my VIP status. However, Jeromy (I believe was his name) a young desk clerk kindly upgraded us on his own accord. He also put Happy Anniversary on our bed and gave us a wonderful hotel candle as a gift. The hotel was great but I am concerned that for the second time our VIP status was not known to the hotel. Please note the reason I chose that hotel was because of the VIP benefit. Im hopeful that that doesn't happen again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Safe, clean, great location.
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the 4th time we have stayed here but got nothing special - noticed the guy checking in next to me got a complementary upgrade. Also parking is outrageous
Stayed 1 night in Sep 2024

4/10 Poor

Joachim, Cranford

Stayed 2 nights in Aug 2024

10/10 Excellent

Leila, irvine

Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We were able to walk pretty much to every place we needed to. Also, subway stations all around the area. Hotel was great! Spacious rooms, very clean, great customer service and beat roof top!
Stayed 7 nights in Jul 2024

10/10 Excellent

Samer, OAKVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with most hotels in NYC noise can be a bit of a factor, but otherwise my go to hotel when in Midtown NY.
Stayed 1 night in Jul 2024

2/10 Terrible

Laura, Elmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Alcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean modern and centric property, easy and walkable to many attractions
Stayed 2 nights in Sep 2024

10/10 Excellent

ALESSANDRO DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, San Francisco

Stayed 5 nights in Aug 2024

10/10 Excellent

Baruch, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Fantastic rooftop bar. Staff are gracious, helpful, and so pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Subin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

6/10 Okay

sarah

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Venus

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a lot of out of town guests. The rooftop was a perfect place to visit and enjoy the city from above!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and tidy. Room sizes are probably what you’d expect in New York, with great decor and bathroom decor and amenities being particularly good. Staff were very polite (as one would expect for a 5 star). And the property has good views from the rooftop though we were only able to see them during the daytime as there was a private function taking place the prior night and we were only staying one day for the weekend. All in all a great experience at a boutique property that was marginally more expensive than some of the chain hotels (4 star)
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Refinery. The only thing I would have liked is for guests to be able to take a coffee up to the Rooftop bar in the morning.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Refinery, thank you for maintaining general excellence
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lux experience for price
Spacious rooms with high ceilings
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant helpful. Would definitely recommend. Rooftop bar is great as well.
Stayed 3 nights in Aug 2024

4/10 Poor

Niall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed. We were excited to try this hotel for the first time as we visit NYC frequently. After checking in, we were told the the rooftop bar and restaurant would be unavailable for our stay. They didn't tell us in advance or before we checked in. So, our plans to meet friends and have dinner on the rooftop were cancelled. We wouldn't have stayed had we known.. They were sneaky in not telling us. The gym is a closet with a tiny window. If a nice gym is important, this place is not for you. The downstairs restaurant was very nice and the food was good. Recommended. The room was a little tired and very dark. Our sink leaked on the floor each time it was used. But the room was acceptable, just not impressive.
Stayed 1 night in Aug 2024