Shangri-La Hotels and Resorts, Bandaran Berjaya hotels

"Head of concierge Sopry was amazing sorting everything out. Allen was at the airport to take us to the hotel and was also very helpful. "

"Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets. "

"Only overnight stay to catch a flight. Hotel stay generally pleasant. Breakfast provided. Only drawback is the hotel is located on the wrong side of the city on a very busy road."

"Comfortable, clean, safe. Very attentive and friendly staff."

"Second stay this time. My go to hotel every time I visit KK."

"Thank you for showing your hospitality/"

"Hotel was ok but I received room on lowest possible floor and with main road outside. Absolutely not happy 😫"

"Clean room and very comfortable bed and pillow. "

"Great getaway resort away from the hustle and bustle. Perfect for a couple nights stay as may run out of activities within the vicinity if staying longer. Staff were amazing and kind! Thank you to all!! Property condition is a bit outdated with expected wear and tear but kept clean enough for an enjoyable stay."