8/10 Good
Claudia
Travelled with partner
14 Jan,2025
Liked: Cleanliness, staff & service, amenities
This place is really beautiful and well designed. Unfortunately we had issues with our suite. Many of the doors didn’t seal properly leaving sometimes a 1 inch gap to the outside. This led to many mosquitoes getting in the room and biting us while we tried to sleep. If you are worried about dengue or sika don’t come here because there is no way to keep mosquitoes out and no mosquito net on the bed. We told maintenance and they gave us raid and a mosquito racquet but didn’t really fix the issue. We had to buy tape and tape the gaps every night to help this issue. Sometime we killed up to 30 nosotros in the middle of the night. Also there were some maintenance issues we told them about but they also didn’t fix them. Shower head was broken and sink was clogged. Otherwise this place is paradise.
Claudia
Stayed 5 nights in Jan 2025