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Resort La Ginabelle

4.5 star property
Riverwalk hotel with full-service spa and free local area shuttle

Choose dates to view prices

Photo gallery for Resort La Ginabelle

Exterior
View from property
1 bedroom, premium bedding, down duvets, memory-foam beds
Outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
The current price is S$517
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 48 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Single Sofa Beds

View all photos for Premium Apartment

Living area

Premium Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Premium Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

1 bedroom, premium bedding, down duvets, memory-foam beds

Comfort Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Single Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Comfort Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Comfort Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized fridge/freezer
Dishwasher
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Matterhorn Museum - 8 min walk - 0.7 km
  • Zermatt - Furi - 10 min walk - 0.8 km
  • Zermatt-Furi Gondola - 18 min walk - 1.5 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬4 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk
  • ‪Snowboat - ‬4 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

Resort La Ginabelle

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Resort La Ginabelle and take advantage of a terrace, a garden and a playground. Adventurous travellers may like the cycling at this hotel. Indulge in a massage, a facial and a body scrub at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • A free local area shuttle, bike hire and concierge services
  • A lift, a front desk safe and a porter/bellboy
  • Tour/ticket information, luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Baths or showers, children's dressing gowns and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, balconies and heated floors

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Freezer
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 30 June and 7 July.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Does Resort La Ginabelle have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Resort La Ginabelle?

As of 27 Jun, 2025, prices found for a 1-night stay for 2 adults at Resort La Ginabelle on 13 Jul, 2025 start from S$516.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Resort La Ginabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort La Ginabelle?

Resort La Ginabelle doesn't offer parking.

What time is check-in at Resort La Ginabelle?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Resort La Ginabelle?

Checkout is at 11 AM.

Where is Resort La Ginabelle located?

This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is only a 5-minute walk and Zermatt Gornergratbahn Station is 5 minutes.

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Resort La Ginabelle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 186 reviews
Rating 8 - Good. 36 out of 186 reviews
Rating 6 - Okay. 7 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025

6/10 Okay

Sumit Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

10/10 Excellent

Pratika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent visit in Zermatt

Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Stayed 1 night in Sep 2022

10/10 Excellent

FEI FEI

Liked: Cleanliness, staff & service, property conditions & facilities
very nice room, swimming pools and breakfast. we do enjoy it a lot ; )
Stayed 1 night in May 2023

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024

10/10 Excellent

edip anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Irelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Stayed 1 night in Sep 2022

10/10 Excellent

Nayeli Lizbeth García

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Stayed 2 nights in May 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10
Stayed 3 nights in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and the amenities were the best we’ve had - beautiful bathrooms, comfortable beds and spacious rooms. It as lol felt luxurious.
Stayed 3 nights in Jun 2023

10/10 Excellent

Homa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Stayed 1 night in May 2024

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the greatest hotel I ever stayed. Staffs were very kind and polite even if I am from foreign country. Room cleaning and equipment condition also very nice. I had good memorable experience during staying in this hotel. I would like to visit again and I recommend strongly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Could not have been nicer to us in every way. We got stuck in Zermatt for an extra night thanks to a train accident and we were able to stay in the same room we had before. Highly recommend La Ginabelle.
Stayed 3 nights in Jun 2023

10/10 Excellent

Siuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Aug 2023

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice newer facility. Most rooms that don’t face the Matterhorn instead have views of the mountains surrounding Zermatt. The breakfast buffet is large and excellent. Dinners there are good as well. Reservations are needed. There are large “hot tubs” with jets on two different levels.
Stayed 5 nights in Aug 2022

10/10 Excellent

Kari

Liked: Staff & service, property conditions & facilities
The rooms are lovely and spacious. Great views of the Matterhorn. Connecting rooms with two kings were great. Lovely sitting areas and balcony. We loved the breakfast (included) and the pools are so neat. Had dinner two out of the three nights at the hotel. Fondue was one of the dinners. We would go back in a second.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Stayed 2 nights in May 2024