Hotel Firefly Reviews, Deals & Photos 2025

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Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Hot tub
Gym

includes taxes & fees

13 Mar - 14 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Deluxe Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Heating

Free cots/infant beds

60 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Furnished balcony or patio

Soundproofed

Individually furnished

Individually decorated

Heating

Free cots/infant beds

Kitchen

Fridge

30 sq m
Valley view
Sleeps 2
1 King Bed

Chalet Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

150 sq m
Mountain view
Sleeps 8
4 King Beds

Skylight Loft

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

250 sq m
Mountain view
Sleeps 12
6 King Beds

Maxi Suite Deluxe

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

130 sq m
Sleeps 6
3 King Beds

Maxi Suite Panorama

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Heating

130 sq m
Sleeps 6
3 King Beds

Similar properties

Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

6 Apr - 7 Apr

About the area

Schluhmattstrasse 55, Zermatt, VS, 3920

What's nearby

Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 1 min walk - 0.0 km
Zermatt-Furi Gondola - 5 min walk - 0.4 km
Zermatt Visitor Center - 12 min walk - 1.0 km
Sunnegga Ski Resort - 52 min drive - 14.8 km

Getting around

Zermatt Gornergratbahn Station - 12 min walk
Sion (SIR) - 75 min drive

Restaurants

‪Restaurant du Pont - ‬6 min walk
‪Brown Cow - pub - ‬9 min walk
‪Old Zermatt - ‬7 min walk
‪Schmuggler-Höhle Zermatt - ‬4 min walk
‪Whymper-Stube - ‬7 min walk

About this property

Hotel Firefly

Luxury upscale hotel near Zermatt-Matterhorn Ski Paradise

Free cooked-to-order breakfast, a terrace and a garden are just a few of the amenities provided at Hotel Firefly. Active travellers can enjoy rock climbing, a ropes course and hiking/biking trails at this hotel. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.

You'll also enjoy the following perks during your stay:

An indoor pool with sunloungers
Tour/ticket information, games and a front desk safe
Luggage storage, free newspapers and a lift
A billiards/pool table, concierge services and smoke-free property

Room features

All rooms are individually furnished, and feature comforts such as heated floors and bathrobes, in addition to thoughtful touches such as free WiFi and safes.

Other amenities include:

Children's slippers and free infant beds
Hypo-allergenic bedding and Tempur-Pedic beds
Free toiletries and hairdryers
Flat-screen TVs with Netflix, streaming services and cable channels
Furnished balconies or patios, heated floors and kitchens

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Ski shuttle nearby

Food and drink

Free cooked-to-order breakfast available daily 7 AM to noon
A bar/lounge

Things to do

Arcade/game room
Billiards/pool table
Foosball table
Full-service spa
Games
Health club
Hiking/biking trails
Hot tub
Indoor pool
Mountain biking
Piano
Rock climbing
Ropes course
Sauna
Ski passes
Ski storage
Steam room

Family friendly

Arcade/game room
DVD player
Free cot
In-room kitchen
In-room refrigerator
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

Garden
In the mountains
Pool loungers
Terrace

Full-service spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Tempur-Pedic mattress

Bathroom

Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
Flat-screen TV with digital channels
IPod dock
Netflix
Streaming services
Video game console
Video games

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Hob
Kitchen
Minibar
Oven
Paper towels
Refrigerator
Toaster

Heated floor
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Zermatt is in a car-free zone and can be reached only by train.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 150.00 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Pet fee: CHF 30.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CHF 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

A car is not required for transport to and from this property

Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Firefly Hotel

Firefly Hotel Zermatt

Firefly Zermatt

Hotel Firefly Zermatt

Hotel Firefly Hotel

Hotel Firefly Zermatt

Hotel Firefly Hotel Zermatt

Frequently asked questions

Does Hotel Firefly have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Firefly?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Hotel Firefly on 13 Mar,2025 start from S$917.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Firefly pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Firefly?

This property doesn't offer parking.

What time is check-in at Hotel Firefly?

Check-in start time: 4:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Firefly?

Checkout is at 11 AM.

Where is Hotel Firefly located?

This family-friendly Zermatt hotel is located in the mountains, steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Zermatt-Furi Gondola and Furi - Riffelberg are also within 5 minutes. Zermatt Gornergratbahn Station is 12 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 12 minutes.

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