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Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Exterior
Bar (on property)
View from room
Mountain view
Lobby

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
The price is S$313
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Double Room

1 bedroom, minibar, in-room safe, desk

Economy Double Room

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

1 bedroom, minibar, in-room safe, desk

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Mountain View

1 bedroom, minibar, in-room safe, desk

Suite, Mountain View

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Separate bath and shower
Minibar
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room (North)

1 bedroom, minibar, in-room safe, desk

Double Room (North)

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Single Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony (South)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (South)

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property – evening/night

Hotel Basecamp

Breakfast included
Pet-friendly
Free WiFi
Bar
9.6 out of 10, Exceptional, (228)
The price is S$258
includes taxes & fees
25 Nov - 26 Nov
Hotel Basecamp
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About the area

Map
Hofmattstrasse 38, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 6 min walk - 0.5 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬1 min walk

About this property

Hotel Excelsior

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Excelsior. Be sure to enjoy a meal at Restaurant La Ferme, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A lift, helicopter/aeroplane tours and a front desk safe
  • Free newspapers, smoke-free property and luggage storage
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guest rooms at Hotel Excelsior include amenities, such as free WiFi, safes and minibars.
More conveniences in all rooms include:
  • Heating, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ex Bar
  • Restaurant La Ferme
  • Restaurant Luna

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Excelsior Zermatt
Excelsior Zermatt
Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt

Frequently asked questions

Is Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 25 Nov,2024 start from S$313.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

This hotel doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior?

Checkout is at 11:00 AM.

Where is Hotel Excelsior located?

Situated in Zermatt, this hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and St. Mauritius Church are also within 5 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel Excelsior Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 166 reviews" "
Rating 8 - Good. 41 out of 166 reviews" "
Rating 6 - Okay. 6 out of 166 reviews" "
Rating 4 - Poor. 1 out of 166 reviews" "
Rating 2 - Terrible. 0 out of 166 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fairytales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
The room was generously sized. It had a balcony facing the clouds in front of the Matterhorn. Fairly quiet in the evening. Day time noise is mostly the construction all over Zermatt - workers in little trucks, helicopters flying materials back and forth, tools in use. When last I was in Zermatt it was a tiny village. Now it's a small town growing ever larger.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. A few minutes from train station. Can see Matterhorn from window.
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of the Matterhorn from our room balcony! It was unbelievable to have that site right outside our room every time we woke up or cared to look out the window! Excellent location!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to the train station.
Stayed 1 night in Jul 2024

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
OK hotel, nothing special
Position and view good, I had view over the town rather than the Matterhorn. Otherwise, ok but nothing special
Stayed 1 night in Jul 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

marianne

Stayed 5 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel in Zermatt for one night and it was amazing! I was very surprised at how central the hotel is within Zermatt. It is close to the river but also very close to the high street, which is full of restaurants and bars. Upon arrival, we were upgraded to have a room with a view of the Matterhorn, as well as breakfast being included. I would highly recommend this hotel to anyone staying in Zermatt and I would certainly stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Stayed 3 nights in Jun 2024

10/10 Excellent

mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Liked it.
Stayed 1 night in Jul 2024

8/10 Good

Lutfinisha

Stayed 1 night in Jun 2024

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
Stayed 3 nights in May 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Travelled with family
Liked: Amenities, property conditions & facilities
Quaint, quiet and cleat
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
Stayed 1 night in May 2024

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice very helpful breakfast was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view from our balcony of the Matterhorn!
Stayed 1 night in Apr 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
Stayed 3 nights in Apr 2024