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Hotel Elite Zermatt

3.0 star property
Mountain ski retreat with full-service spa and restaurant

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Photo gallery for Hotel Elite Zermatt

1 bedroom, premium bedding, minibar, in-room safe
Living room
Property amenity
Interior
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Bar
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Single Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (Matterhorn view from balcony)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 23.47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Living area

Junior Suite

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Premium bedding
Jetted bath
Hairdryer
  • 30.16 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 19.74 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Hofmattweg 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Elite Zermatt

Hotel remodelled in 2019 and located near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Hotel Elite Zermatt. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski storage. Treat yourself to a deep-tissue massage at Wellness Hotel Elite, the on-site spa. Enjoy on-site activities, such as snowshoeing, snowboarding and ice skating. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this hotel include:
  • Free train station pick-up, luggage storage and a lift
  • Smoke-free property, free newspapers and a TV in reception
  • Concierge services, a front desk safe and tour/ticket information
Room features
All guest rooms at Hotel Elite Zermatt feature comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Sauna
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Built in 1962
  • Renovated entire property - May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and over
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for CHF 40.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Elite Zermatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Elite Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Elite Zermatt?

Check-in start time: noon; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Elite Zermatt?

Checkout is at 11 AM.

Where is Hotel Elite Zermatt located?

Located near the slopes, this Zermatt hotel is situated in the city centre, and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. St. Mauritius Church and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is only a 5-minute walk and Zermatt (QZB-Zermatt Train Station) is 5 minutes.

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Hotel Elite Zermatt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 155 reviews
Rating 8 - Good. 74 out of 155 reviews
Rating 6 - Okay. 22 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in this hotel is the best.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and warm stay

Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As everything you want

Lovely Little Hotel very clean and comfortable and at a great price and great location
Stayed 1 night in Jun 2022

10/10 Excellent

Marianne Kyburz Mammut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Super Preis Leistung, sauberes Zimmer, gute Lage … rundum top.
Stayed 1 night in Mar 2022

6/10 Okay

Amparo c

Disliked: Amenities
does not have jacuzzi, smaller room
Stayed 3 nights in Dec 2021

8/10 Good

Matilda

Liked: Cleanliness, staff & service
Elite is a small nice hotel, conveniently placed in the middle of Zermatt. Walking distance from Bahnhof is short, and ski bus to different starting points is just around the corner. Breakfast was a disappointment, and also the view of mountains. I booked a room with view, but it wasn't worth the extra money spent.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Stayed 8 nights in Dec 2019

10/10 Excellent

NIVEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, ótima localização, instalações maravilhosas, banheiro espaçoso. Estão de parabéns!
Stayed 1 night in Dec 2019

10/10 Excellent

Kathryn, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly!! It is in a very convenient location
Stayed 2 nights in Dec 2019

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักมีวิวระเบียง สวยงามมาก มองเห็นภูเขา ห้องสะอาด น่าอยู่ ห้องน้ำกว้างมาก สภาพแวดล้อมดีทุกอย่าง แถมอยู่ใกล้กับสถานีรถไฟ ใช้เวลาเดินไม่ถึง 10 นาที โดยรวมคือประทับใจมากค่ะ
Stayed 1 night in Apr 2019

10/10 Excellent

Kam man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service and location

Nice and warm service, clean room and good location just 3min walk to central main station. One lamp was out of order but still enough lighting to me,
Stayed 1 night in Apr 2019

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Demande des rénovations majeures et une chambre pour les ski moderme
Stayed 4 nights in Mar 2019

8/10 Good

Gerber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, personnel sympa, petit déjeuner copieux
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time.
Stayed 1 night in Dec 2018

8/10 Good

Daniel

Very nice and clean. Location was good too. Just a little pricey.
Stayed 1 night in Sep 2018