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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Indoor pool
Indoor pool
Spa
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is S$524
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 50 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Quadruple Room, Mountain View

Living area

Panoramic Quadruple Room, Mountain View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Twin Room, 1 Bedroom, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, 1 Single Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, (701)
The price is S$309
includes taxes & fees
27 Feb - 28 Feb
Alpenhotel Fleurs de Zermatt
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About the area

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt - Furi - 12 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpen Resort & Spa Zermatt

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a free breakfast buffet, a terrace and a garden at Alpen Resort & Spa Zermatt. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Restaurant Matterhorn, offers lunch and dinner. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • An outdoor tennis court, an electric car charging station and concierge services
  • Tour/ticket information, smoke-free property and luggage storage
  • A lift, a front desk safe and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Alpen Resort & Spa Zermatt offer perks, such as separate sitting areas and bathrobes, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, separate sitting areas and electric kettles

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort & Spa Zermatt have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Alpen Resort & Spa Zermatt?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Alpen Resort & Spa Zermatt on 24 Mar,2025 start from S$524.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpen Resort & Spa Zermatt pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alpen Resort & Spa Zermatt?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Alpen Resort & Spa Zermatt?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Alpen Resort & Spa Zermatt located?

This family-friendly Zermatt hotel is located in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Zermatt - Furi are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 427 reviews
Rating 8 - Good. 87 out of 427 reviews
Rating 6 - Okay. 19 out of 427 reviews
Rating 4 - Poor. 10 out of 427 reviews
Rating 2 - Terrible. 6 out of 427 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

parvin

Great resort, enjoyed every second of the stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

The location is very convenient. Staff are very friendly. Will definitely come back again.
Stayed 6 nights in Jan 2025

10/10 Excellent

emily

loved the spa! such a good location and not too far to walk into town
Stayed 2 nights in Nov 2024

10/10 Excellent

Neda

Walking distance to the train station. Big and spacious room with the great view of Matterhorn. Walking distance to supermarket and shops
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

The property was very clean and the staff was excellent. Especially the front desk! 10/10!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had!
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

facilities are good: swimming pool etc
Stayed 1 night in Sep 2024

10/10 Excellent

Ravi

Great stay
Stayed 1 night in Jun 2024

8/10 Good

Chenbo

the spa is amazing and very nice breakfast. Overall , it's a very nice hotel to stay. but the service was a bit chaotic for us. we waited at the taxi station for more than 20 mins, no one came to pick us up, despite we called several times. we walked to the hotel with our luggages, the reception staff just explained that they were busy. I know you might be busy, but you could explain to me on the phone, or offer something alternative.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Nice environment and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Excellent hotel, great pool area
Stayed 1 night in Jun 2024

10/10 Excellent

John

We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abhijit

Everything was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Just a 5 minute walk to the train station although they also have a small shuttle to pick you up or drop you off (which helps if you have much luggage). There is a grocery store just 2 minute walk as well and it’s about 10 minutes to old town area. The shuttle train to the viewpoint for the Matterhorn is just across the street from the train station. Accommodations, food, and staff were terrific.
Stayed 1 night in Nov 2024

10/10 Excellent

Mahesh

Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rang Ok

Very friendly staff was helping with smile upin arrival and staying
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Great place.
Stayed 8 nights in Feb 2024

10/10 Excellent

Jean Philippe

Spa is amazing
Stayed 1 night in May 2024

10/10 Excellent

Heather

We loved everything about it!
Stayed 1 night in Jun 2024

10/10 Excellent

Trudy

Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.
Balcony view
Stayed 1 night in Jun 2024

8/10 Good

Karen

Staff was very friendly and accommodating Properert was well maintained and within walking distance to town. Breakfast had good options. Amenities were good
Stayed 2 nights in Jun 2024

10/10 Excellent

Chandralekha

Good view of Matterhorn from balcony
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
Stayed 2 nights in May 2024

10/10 Excellent

Leanna

This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
Stayed 1 night in May 2024