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"Lobby restaurant better than roof-top restaurant. Shower very good. Toiletries plentiful. Too many unmarked light and electrical switches. Luckily some seemed to come on automatically. Location is excellent for trains and easy walking access to York Minster and the tourist attractions. National Railway Museum currently very distant to access, due to reconstruction."

"Very welcoming and helpful staff, lovely hotel and great location"

"The reception staff were incredibly friendly and welcoming, making check-in smooth and pleasant. The room was clean and well-maintained upon arrival, and the service the next day was truly impressive. Housekeeping did a fantastic job — they cleaned thoroughly, changed the bed linen, and neatly organised everything in the room while we were out. I had booked a King Size Room with a City View. While the room itself was comfortable and spacious, the view was a bit underwhelming as it included a nearby construction site with a noticeable pile of sand just a few meters below. That was the only slight letdown in an otherwise pleasant stay. Aside from that, everything was superb — excellent service, cleanliness, and a comfortable stay overall. Thank you to the team for the warm hospitality!"

"A great place to stay for the Races!"

"This is quite possibly one of of my favourite hotels we have stayed at in the uk, the staff are welcoming and friendly, the food exceptional and the room, which was one of the rooms in the annexe was spacious and really clean. Will definitely be making another trip here."

"Great staff and service, lovely facilities "

"Great renovation. Comfortable beds and lovely bathrooms. "

"Excellent service room excellent food excellent friendly staff"

"Good "