"Run down hotel double charged me at check out and did not respond to my emails asking for a refund.
At check out the elderly receptionist was confused and could not see that I already pre-paid via hotels.com. So I was forced to pay 680 euro again. The lady promised to check with hotels.com the same day and email me. Now 3 weeks later, I still got no refund. Or any responds. I called 2 times, and emailed with documentation 3 times, only to get the info that she did not get my emails. But after...
"Florence, It was a pleasure visiting your home and town. We enjoyed staying in your big and spacious room. The towels smelled delicious (we really appreciated that!). Thank you for your kindness and allowing us to switch the day of our stay. It was a pleasure meeting you!"
"Location for the medieval cité is excellent (about a 7-10 mins walk). Communication from the apartment management was also excellent which meant our checking in and out was easy. The apartment is a bit tired, however the kitchen and bathroom were both clean. Other surfaces and inside the drawers in ours were dirty but we'd taken some cleaning products with us so it wasn't a big deal. Overall would still recommend and would stay here again."
"Room was adequate, but service by proprietors was exceptional and the owner/cook prepared the best confit de canard we may have ever had. The proprietor/hostess was as charming as could be. Definitely to be recommended "
"I wrote a message that I would arrive late around 22. When I arrived there was nobody there and no answer neither on phone nor bell. I had to find another hotel."
"Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Learn more about Villanière
Head to Cabrespine Cave and Canal du Midi—just two of the sights around Villanière.
Hotel de la Cite Carcassonne - MGallery Collection
5/5 Excellent
"Absolutely amazing experience staying in this historic property. The staff were attentive had an issue with the bar regarding drinks but this was effectively resolved in a courteous manner. Will definitely be back . Had a beautiful room overlooking the square and city The gardens restaurant and pool were stunning and the hotel restaurant exceptional "
A verified traveller stayed at Hotel de la Cite Carcassonne - MGallery Collection
"Staff are very attentive and pleasant. Room are slightly tight and the doors are a little difficult to lock. We had a plugged sink that drained very slowly. Air conditioner worked, but temperature did not match the setting. Overall fine. The location is so close to the castle entrance. Great location and ambiance. Parking is convenient. "
If I need to cancel my hotel reservation in Villanière, will I receive a refund?
Yes, most room reservations are refundable if you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before your check-in date. If you have a non-refundable reservation, you might still have the option to cancel and receive a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Villanière.
What are some accommodation options with pools in Villanière?
Travellers to Villanière will find plenty to explore and enjoy. There are 1707 hotels and other accommodation options in the surrounding area. Find out more about Villanière.
The hottest months are usually August and July, with an average temperature of 21°C, while the coldest months are January and February, with an average of 6°C. Average annual precipitation for Villanière is 931 mm.