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"Such an amazing historic property. Everyone on staff was so nice and helpful. We travelled up from Seattle on the Clipper and that provided a very short walk around the harbor to the Empress. My only unsolved issue (and I'm working on it) was a meal charged to my room that I didn't order or consume. I anticipate that this be resolved as soon as I can discuss it with the right department. "

"Very walkable to many interesting attractions. (Fisherman’s wharf, Museum, The Empress Hotel, Parliament building, shopping). A very quiet location that was one to three block distance from a variety of eating places. We were able to walk to the pickup locations for the attractions further away. (Malahat, & Bochart Gardens). The connecting restaurant to the Royal Scot was closed for renovation. The hotel was quaint and not fancy, but was very clean and comfortable. It had a small kitchen that was adequate that we used mostly for the mornings. We felt the price was reasonable for a vacation type location. Even though we didn’t use often, the Uber offerings were reasonable and very prompt at getting to our location. There were 3 of us (women) and we never felt unsafe at this location. Not a complaint, but no matter where you stay and unless you taxi or Uber, be prepared to walk up, down and around. "

"It was an amazing experience. I’ll definitely come back next time "

"The view was amazing "

"Great hotel right on the water downtown Victoria. The room was amazing - the hotel upgraded us to an amazing harbour-view room which was more of a suite which spacious, very clean, very comfy, with great views. Staff were friendly and efficient, and let us leave the car in the lot for a few hours after checkout so we could explore more."

"Great place, located at the best area of the city. walking distance of the best places "

"Love the location and place is clean "

"Next to HWY1, short drive distance to places. There is a restaurant on site."

"Can walk to Victoria main area easily."