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"My daughter and I loved this hotel! Mohammad at the front desk is fantastic! He gave us a late check out to 3pm as pool closure last visit. Super friendly and nice. The room was good with balcony. It would be nice to have microwave. Bed/sheets were comfy. The pillows are horrible however. Indoor pool was great. The lady closing the pool unfortunately was very rude to the few of us. I have never been spoken to that way from staff before. Outdoor pool was great. The lady maintaince was super friendly sweeping leaves and refilling towels. However, we had to call maintance to clean the leaves out of pool and the drains as they were full. Ben at the kitchen was great, once we called to get an order. He was Super friendly, accommodating and food was delicious. Overall great hotel for location and facilities. Some of the staff amazing and some need an attitude adjustment. Hopefully with reviews some changes will happen with staff."

"Great location, walking distance to everything we needed. "

"Great stay lovely bathroom "

"Convenient location from / to airport "

"Property nice, exterior outside of building in very poor condition"

"Excellent hotel that was very clean and staff very friendly. Rooms were very spacious as was the bathroom. Closely located to waterfront and a lot of other attractions we found the hotel serviced all our needs. Would recommend and be happy to stay again."

"Very nice"

"It was a good stay"

"Hotel is very clean, even the washrooms. I liked the fact that the reception let me know at check-in, that the view from my room was poor and if needed they can assign a room with a better view. Also they offer a free storage while waiting for check i, so you can wander around. It's unfortunate that the Woodbine mall is "dying"."