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"We loved it here!! I have so many good things to say, where to start? At check in, where we received one of the warmest welcomes ever from a front desk. The attendant was very thorough explaining everything we needed to know and filling us in on some local things we found helpful. When we got to our room, one of the honeymoon suites, we were amazed at how spacious it was! It was very clean and we appreciated the fact that it was kept toasty warm, since it was extremely cold out. The refrigerator, heater, microwave and TV all worked very well. There were plenty of clean towels and toiletries, and we appreciated having a bottle of dish detergent and a roll of paper towels on the wet bar. The big stone hearth with fireplace was wonderful, and we had no problems with smoke coming into the room. We really enjoyed soaking in the big soaker tub too. The balcony overlooks a running stream and we loved taking our coffee out there in the mornings. We were hoping to see a bear and we finally did our last night! The bed was SOO comfortable, so much so that we actually slept 10 hours one night. We didnt hear a thing from our surrounding environment except for the sounds of the creek out back, and we delighted in hearing that. The grounds were well kept and we saw staff around constantly. The room gave us a cabin feel without a cabin price. We were so happy with Brookside that we booked another stay with them, and I have no doubt we will be just as happy next time."

"I like the water activity of the hotel "

"We stayed for New Year's Eve...right on the (free, in Gatlinburg) trolley route, so we trolley'd down to the restaurant we were to eat at, then back, wonderful when you have members of the group who are limited on their walking distances. Also had a view of the top of the Needle to see the fireworks....really fun! The pool is lovely, and the extra hour tacked on the hours it is open that is adult only is nice. Kids love pools, but adults need that break!"

"I liked everything about it. The sktaff was very professional and eager to help"

"It was amazing! Check in was fast and courteous. We was coming on from a snow storm "

"The hotel was clean and pleasant; staff was very friendly; room was large and spotless. The only issue was that the bathroom sink water did not get hot. "

"Beds were great , condo was wonderful "

"Always clean and fresh smelling. Friendly staff ."

"Was very surprised at how nice this place was! Beautiful and clean throughout. Staff was friendly and there were even free cocktails as well as nice breakfast. Pool, hot tub, fitness area. Unbelievable for the price I got from Expedia! Definitely 10/10!"