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"Location was great, wish they had airport shuttle but everything was fantastic "

"This is a great place to stay, the workers were great and very friendly. John was great and willing to work with us. The only concern I had was the person on the balcony above us were throwing their cigarette butts on the ground and landed on my car. I discussed this with the front desk and it was taken care of, again John was amazing. This place was also close to broadway and the uber rides were priced great. Highly recommend! "

"This property was conveniently located to all the shops in Gatlinburg."

"We were in Knoxville for a smokies game. This hotel is fantastic. Downtown and close to everything. The firefly outdoor bar is really nice and great place to hav a nightcap. Since we couldn’t check in until 2, the staff graciously allowed us to hang out at the pool (located on the 3rd floor with nice city views) until our room was ready. And compared to the other downtown luxury hotels, this Hilton was a great value. "

"Excellent Staff no exemptions!!"

"Clean cool quiet close to downtown "

"Clean, very nice staff. We had an awesome time there and will be back. Very close to everything "

"It was great my kids loved it"

"A bear visited our truck two nights in a row! They are serious when they say don’t leave anything in your vehicles. We left an unopened bag of birdseed in the bed. One less softcover truck bed cover and bag of birdseed later! Totally our fault! We would go back in a heartbeat (w/o birdseed!)! Wonderful indoor pool area for kids! Great dining and bar options. Loved our 5-day stay!"