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"The staff were very friendly and welcoming throughout. The room and bathroom very clean and comfortable. The only criticism was that the mattress was a tad too hard for our liking but that's a personal taste. Apart from that, everything was excellent including the breakfast. Can't wait to stay here again. "

"Visited for a family funeral recently and the staff were so kind, polite and helpful. Greeted with a smile at every occasion and a warm Cooke on check in. Breakfast was lovely, not greasy and plenty to choose from. Gym was well equipped and air conditioned. Pool was warm and clean. I stayed in the newly refurbished rooms which were clean and spacious. The bathroom was clean and the shower was powerful. The bed was large and very comfortable. I will definitely be staying again if I require a hotel in that area. Thank you for a lovely stay"

"We had an amazing time. Not one complaint to be made. The room was clean, the bed comfortable. The evening meal and breakfast were amazing. "

"Amazing, very friendly and helpful staff, lovely stay"

"Fabulous stay once again, food amazing, staff amazing, spotlessly clean everywhere! Looking forward to returning - thank you "

"We stayed two nights in the self catering apartment. Fantastic space, comfortable and well equipped. "

"We had a fantastic one night stay at the double tree Cheltenham. The bedroom was beautiful with a lovely bathroom. The service was second to none, from the barman to the fantastic waitress Justina who couldn’t do enough for us and made us feel welcome. We will definitely return "

"Lovely hotel staff and excellent gym and spa facilities "

"Nice big room. Nothing negative to add."