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"New Hankyu Tokyo is very accessible to Kyoto Station. Clean, inside the room looks old.But, not a big issue.it"s very clean."

"Exceptional location and five star, high-end staff make this hotel feel premium. Carpet seems old and dated. So don't sleep or eat off it. Bed was comfortable in my spacious and well equipped room. "

"Excellent attention and service. "

"The hotel staff was professional and helpful. Room was spacious and clean. Near train station and within walking distance to near by attractions. Bakery in the lobby was a great addition experience to the hotel and provided convenient to grab a quick breakfast in the morning. Laundry room in the hotel was convenient for us to wash our clothes since we stayed there for a week during a hot week. Overall, our experience at the hotel was excellent and will highly recommend this hotel to everyone."

"Walking distance to Kyoto Station and easy access for subways, trains, and buses. It was also our first time using the free hotel shuttle service. "

"Great Customer service"

"Best hotel during our long trip. "

"Good location, friendly staff"

"We had a wonderful stay at Richmond Hotel Kyoto Station! The location is unbeatable—with a bus stop right outside and Kyoto Station just a short walk away, getting around the city was incredibly convenient. The morning buffet was a delightful surprise—fresh, varied, and delicious, with a kids’ breakfast option for just 1800 yen, which made mornings easy and enjoyable for the whole family. The hotel itself is clean, modern, and comfortable, with warm hospitality from the staff. We truly loved our stay and would gladly return. Highly recommended for families and travelers who value both comfort and convenience."