"Very nice hotel with excellent staff!
The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ )."
"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "
"Great price, but you get what you pay for. I was supposed to get breakfast, but that only occurred 2 out of the 4 nights I stayed there. They had some urgent matters two of those mornings. WiFi was very slow and not reliable. Then was out for one whole day and night"
"We weren't very pleased with this place. For starters, we found out upon arrival that we had to pay 6000 tenge for two people/two nights. Below is the only mention of potential fees:
"Hotel fees
The price DOES NOT include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges and surcharges upon check-out."
The staff claimed this was a newly imposed tax from Feb 2023....
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT.
However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the driver returned to the hotel and refunded 30,000 KZT directly to reception.
Adil’s professionalism, initiative, and dedication to guest service were outstanding, and he should be sincerely congratulated for his efforts. This experience truly restored my faith in customer care."
"Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy. "
"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."
Shymbulak Ski Resort is located in an area that travellers like for its spas. You'll find 9 hotels and other accommodations within a few miles for a convenient home base.
Where is the best place to stay near Shymbulak Ski Resort?
Adjacent to Shymbulak Ski Resort, Medeu Hotel Almaty is one of the top choices for your stay based on our traveller data, and this hotel offers a restaurant and a fitness centre. Another good choice is Qazaq Auyl, located just 0.3 mi (0.4 km) away.
How many hotels should I expect to find near Shymbulak Ski Resort?
Expedia has 9 hotels and other accommodation options a few miles from Shymbulak Ski Resort.
If I need to cancel the hotel reservation for my stay near Shymbulak Ski Resort, will I receive a refund?
Yes, the majority of hotel bookings are fully refundable provided that you cancel before the accommodation's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If you have a reservation that's non-refundable, it might still be possible to cancel it and be given a refund within 24 hours of your booking. Enter dates in and click on "Search", then you can filter by "fully refundable" to view top deals close to Shymbulak Ski Resort.
