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Novotel Almaty City Center

4.0 star property
Eco-certified Almaty hotel in Medeu District with a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Almaty City Center

Indoor pool
Indoor pool
Reception
1 bedroom, minibar, in-room safe, desk
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Spa
The price is S$195
includes taxes & fees
10 Jan - 11 Jan,2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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Air conditioning
8.2 out of 10, Very good, (253)
The price is S$122
includes taxes & fees
24 Dec - 25 Dec
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About the area

Map
Dostyk Avenue 104 A, Almaty, A25D5Y3

What's nearby

  • Dostyk Plaza - 11 min walk
  • Panfilov Park - 2 min drive
  • Zenkov Cathedral - 3 min drive
  • Almaty Opera House - 3 min drive
  • Almaty Central Stadium - 4 min drive

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Fuller's Pub - ‬4 min walk
  • ‪The Noodles - ‬4 min walk

About this property

Novotel Almaty City Center

Upscale eco-certified hotel near Kok Tobe Cable Car
Located close to Colibri and National Museum of Kazakhstan, Novotel Almaty City Center provides a terrace, a playground and a library. Indulge in a facial, a manicure/pedicure and a body scrub at in balance, the on-site spa. The on-site local and international cuisine restaurant, Le Resto, features al fresco dining and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A TV in reception, luggage storage and a computer station
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 7,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Resto
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Low-height bed (45 centimetre high)
  • Low-height counter and sink (85 centimetre high)
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (90 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 10000, per pet, per night, plus a deposit of KZT 20000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 7000 per person
  • Airport shuttle fee: KZT 8000 per person (one-way)
  • Pet deposit: KZT 20000 per stay
  • Pet fee: KZT 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Almaty City Center Opening December 2018 Hotel
Novotel Opening December 2018 Hotel
Novotel Almaty City Center Opening December 2018
Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center Almaty
Almaty Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center
Novotel Almaty City Center Almaty
Novotel Almaty City Center (Opening December 2018)
Novotel Hotel
Novotel
Novotel Almaty City Center
Novotel Almaty City Center Hotel
Novotel Almaty City Center Almaty
Novotel Almaty City Center Hotel Almaty

Frequently asked questions

Does Novotel Almaty City Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Almaty City Center?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Novotel Almaty City Center on 10 Jan,2025 start from S$195.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Almaty City Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of KZT 20000 per stay and a fee of KZT 10000 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Almaty City Center?

Self-parking is free at this property.

What time is check-in at Novotel Almaty City Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Almaty City Center?

Checkout is at noon.

Does Novotel Almaty City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 8000 per person applies.

Where is Novotel Almaty City Center located?

Located in Medeu District, this spa hotel is within a 10-minute walk of Kok Tobe Cable Car and Colibri. Dostyk Plaza and National Museum of Kazakhstan are also within 1 mi (2 km). Almaly is 24 minutes by foot.

Novotel Almaty City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 114 reviews" "
Rating 8 - Good. 36 out of 114 reviews" "
Rating 6 - Okay. 11 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 6 nights in Sep 2024

10/10 Excellent

Aaron

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel to enjoy!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, welcoming staff, great location. Rooms were clean and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

venkateswara choudary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service
Stay somewhere else
Tried to check in early. They made us wait 3 hours, then let us check in early, but charged us a full nights stay! Why make us wait if you’re going to charge for the night before?! Hotel itself was nothing special. AC didn’t get very cold. I wouldn’t stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

SIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast make sure your package includes it
Stayed 3 nights in Jun 2024

10/10 Excellent

Dinara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll definitely come back
The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good.
Stayed 5 nights in May 2024

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a few years going backwards, it seems this hotel took a new air (management) and is going back on track. The location is ideal, yet, they have to do something with the car entrance. On weekends the small street leading to the hotel is used as a parking lot for the theater beside and the cable car facility. Thus, it's a battle to go in or out (taxis needed to get us down one block away).
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything. Comfortable bed, nice shower pressure and the toilet had a personal hygiene shower, which I really appreciate.
Stayed 6 nights in Feb 2024

10/10 Excellent

Dmitry

Stayed 6 nights in Feb 2024

10/10 Excellent

Vera

Stayed 3 nights in Jan 2024

8/10 Good

Jan

Stayed 1 night in Nov 2023

10/10 Excellent

Rafis, Jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
The Novotel has a great location !
Stayed 1 night in Oct 2023

10/10 Excellent

Petter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Mohamed, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very convenient.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, I would come back in an instant.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 3 nights in May 2023

10/10 Excellent

Dmitry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, tasty food
Stayed 2 nights in Apr 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
9
Stayed 8 nights in Mar 2023