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"The room was big and comfortable. The staff was friendly and helpful. "

"Everything was great except the laundry service, very outdated and expensive. Restaurant is good but you can find great food at an excellent price just outside the hotel. They maintain the service level of The Royal Parks hotel. "

"Convenience for Shopping and Travel"

"Excellent location. Facilities at the hotel were about the best i've seen anywhere. The onsite spa was fantastic. Clost to subway. Walking distance to everything we wanted to see and do. Rooms a bit too small, but typical of Japan. Would HIGHLY recommend this hotel for a stay in Osaka."

"Hotel room could use a bit of upgrade but other than that we have no issues."

"Across from Universal studios, across the bay from the aquarium, across the street from the metro. Very nice. However, getting into Osaka required a bit of planning and time. The hotel itself was excellent."

"Very accessible. Great dining options and shopping close by. Clean and quiet rooms. "

"Our room was really nice. Double sinks, heated toilet seat. And it was so close to Universal City Walk. I think the only thing I would critique are the elevators. The walls were run down and the lights inside were constantly changing to the point where I would get dizzy. Other than that, it was very easy and convenient with lovely views of the water."

"Great location, great size room, a little aged deco very 90s but it’s a top notch hotel "