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"The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!"

"The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains. "

"Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property."

"Hotel is literally next to Nagano JR station. I can’t imagine it being any more convenient. The room was spacious and comfortable and breakfast buffet was excellent as well. "

"Nice"

"Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall."

"Great saty, very nice room and excellent service staff. Lawson's just downstairs and train station less than a 5min walk away"

"Very closed to the bus station, which was about 5 mins walk. The hotel is building with old architecture, but with modern updates. It was an easy check-in process. Our room was really nice and spacious. The room was clean, but my blank had a small stain on the blanket. The wifi is really good. There is a public onsen on the lower floor for guests to enjoy. We reserved a 45 mins private onsen for 3200 yen. It was well worth it! The room was roomy and clean. It has a private shower and bathroom. The we enjoyed our private onsen. Very relaxing. Highly recommend. Some tips. Don't walk in the hotel with your shoes or sneakers. There are sandals that you can walk outside the streets with. It's located in the lockers with the keys when you entered the hotel. If you want to walk around the hotel you can walk with your socks or the staff can you give a sandals. Breakfast is a buffet. Limited selections, and you have to make a time slot rsvp. They bar closed around 10pm. We loved our one night stayed. We would come back again!"

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."