Harbour Plaza Hotels & Resorts, Sha Tin hotels

"Very nice Harbour walk, room cabinet needs some fixing due to age, squeezing noise"

"Beautiful and striking hotel. Easy check in and clean rooms. Pillows need better condition and maybe helpful to provide inroom amenity like toothbrush, toiletry kit & water. For a fancy hotel, we expected these as basic part. Microwave on the room, but doesn’t work. "

"Overall is good."

"Fantastic location"

"Good room service, friendly staff, harbor view room is good for relax."

"Walking to and from this property is a bit of a nightmare. You need learn a very specific route otherwise you will get lost in a jumble of buildings and walkways that are very confusing to navigate. "

"I made a request for cooking utensils initially and the hotel rejected me by email. Then When I checked in at 3pm, the usual time. they told me that they can give my request but the room will only be available at 4:30pm, NOT ACCEPTABLE! I told then they should have called me and not let me check in and wait for an hr and a half! Then they made me wait extra 10mins and they told me they will fix it and offered me comp drinks in the restau. After 5mins they came back saying They have the room...