Mandarin Oriental Hotel Group, Sha Tin hotels

"Nice spacious room. Very clean. Friendly and professional staff"

"Really great hotel. Facility is very new and elegant. What you expect to see in a 4.5/5 star hotel. What I liked the most are: room was very quiet can't hear any noise from neighbors. Also very roomy I think around 300 sqft I am surprised to find in a place like Hong Kong. The shower is like a waterfall which is another thing dor me to rate a hotel as great. All the staff were very professional and friendly as well. Kitty at the front desk gave us a lot of tips for travellers despite it was super late when we arrive. We don't speak Cantonese (only Mandarin and English) yet everyone we interacted (front desk, bell boy, housekeeping) tried hard to communicate effectively with us and never shy away (or ignore us) I would definitely 200 percent recommend this place to everyone I know."

"Good location! Friendly staffs at front desk! Except impatient attitude service at Di King Heen restaurant ! "

"The staff was amazing. Very friendly and courteous. I would highly recommend this hotel to anyone visiting Hong Kong. The view in my room was an added bonus!!"

"The staff and service at Dorsett was what stood out for us. We landed early and Dorsett was able to store our luggage. Since the hotel was within walking distance to Time Square, we were able to spend a few hours in the area and had a great time. The hotel shuttle staff was so friendly and helpful. Shuttle service was very convenient to get to the MTR especially on the hot summer days in HK. Additionally, they gave us instructions on how to take local bus/subways to the destination we want. Lastly, we loved the self-laundry service - easy to use and very convenient. We've been travelling for over 10 days and having a hotel that doesn't charge an arm and a leg on laundry was great."

"The property is clean and in a good central area for shopping and overall transportation. There’s also a lot of food options all within walking distance."

"Friendly and Helpful staff especially during extreme weather conditions , typhoon #10 hoisted. Room size is spacious with two twin beds."

"We recently stayed at The Langham, Hong Kong, and were thoroughly impressed by both the exceptional service and the unbeatable location. From the moment we arrived, the staff made us feel welcome and well taken care of. Every team member we encountered — from the front desk to the concierge to the housekeeping staff — was professional, warm, and eager to assist. Their attention to detail and genuine hospitality set the tone for an enjoyable stay. The hotel's location is another standout feature. Situated right in the heart of Tsim Sha Tsui, The Langham is just steps away from Harbour City, luxury boutiques, the Star Ferry, and the beautiful Victoria Harbour promenade. It’s incredibly convenient whether you’re in Hong Kong for shopping, dining, sightseeing, or business. The location is reasonably close to the TST MTR station and easily accessible via the underground pedway system. The pool on the 15th floor was also a welcome relief for the hot, humid summer days. Overall, The Langham combines classic elegance with impeccable service and a prime location. I would highly recommend it to anyone looking for a memorable and comfortable stay in Hong Kong, and would consider staying here again next time in Hong Kong."

"Great service and nice room. "