Sino Group of Hotels, Seletar hotels

"Excellent trip. Very convenient location near attractions and shopping malls. Only issue was front service. It was very slow and it seemed like they did not have enough staff. They were however very polite. "

"Great experience"

"Staff made you feel very welcome."

"Perfect location, helpful straff, good price. Skip the breakfast "

"Exceptional service and everyone was accommodating! "

"My first room had malfunctioning airconditioning, and the beds are very firm. Staff moved me to a new (ice cold!) room very quickly, and arranged for additional duvets. Excellent service. The cafe in the lobby also makes good iced lattes, too. Note I find many beds much too firm in Asia, its more a commentary about my side sleeping and bony hips than it is about the facilities."

"The Shangri-La is one of those older, very large hotels that are doubtless very expensive to maintain and easy to neglect. The good news is that in the main it works well. The lobby is very smart, it has a great pool area and we enjoyed the gym. The rooms are spacious if in need of a little updating. We are at the Waterfall restaurant on site where the food and service were pretty average unfortunately. Overall a good experience if a little expensive."

"Stuff extremely kind, friendly, helpful."