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Capcana Hotel São Paulo - Jardins

3.5 star property
Hotel with a full-service spa, a short walk to Paulista Avenue

Choose dates to view prices

Photo gallery for Capcana Hotel São Paulo - Jardins

Restaurant
In-room safe, desk, iron/ironing board, free WiFi
Living area
Body treatments, body wraps, facials, manicures and pedicures, massages
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Basic Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

32-inch LCD TV with cable channels, TV

Premium Room

Highlights

Separate dining area
Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Experience

Living area

Suite Experience

Highlights

Air conditioning
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Exclusive Room

In-room safe, desk, iron/ironing board, free WiFi

Exclusive Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Cable channels
Desk
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Alameda Santos, 484, Jardim Paulista, São Paulo, SP, 01418-000

What's nearby

  • Paulista Avenue - 3 min walk
  • Oscar Freire Street - 3 min drive
  • Ibirapuera Park - 3 min drive
  • Frei Caneca Shopping and Convention Center - 5 min drive
  • Hospital Sírio-Libanês - 5 min drive

Getting around

  • Brigadeiro Station - 3 min walk
  • Sao Paulo Julio Prestes Station - 7 min drive
  • São Paulo (CGH-Congonhas) - 24 min drive

Restaurants

  • ‪Restaurante e Lanchonete Oliveira - ‬1 min walk
  • ‪Sushi Guen | 寿司源 - ‬2 min walk
  • ‪Lanchonete Copão Paulista - ‬2 min walk
  • ‪Zaytún Restaurante - ‬1 min walk
  • ‪TAG Burger - ‬2 min walk

About this property

Capcana Hotel São Paulo - Jardins

Hotel near Paulista Avenue
At Capcana Hotel São Paulo - Jardins, you can look forward to a hair salon, laundry facilities and a bar. Treat yourself to a manicure/pedicure, a body wrap or a facial at the on-site spa. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Valet parking (surcharge), a front desk safe and multilingual staff
  • Free newspapers, 1 meeting room and smoke-free property
  • A TV in reception, a 24-hour front desk and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 72 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (BRL 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for BRL 70.0 per day

Payment types at the property

Important information

Optional extras

  • Valet parking fee: BRL 35 per day
  • Pet fee: BRL 75.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Ramada Jardins São Paulo
Ramada São
Ramada São Hotel
Ramada São Hotel Jardins Paulo
Capcana Hotel São Paulo Jardins
Capcana Hotel
Capcana São Paulo Jardins
Capcana Hotel Sao Paulo Jardins Brazil
Capcana Sao Paulo Jardins
Capcana Hotel São Paulo Jardins
Capcana Hotel São Paulo - Jardins Hotel
Capcana Hotel São Paulo - Jardins São Paulo
Capcana Hotel São Paulo - Jardins Hotel São Paulo

Frequently asked questions

Is Capcana Hotel São Paulo - Jardins pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of BRL 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Capcana Hotel São Paulo - Jardins?

Valet parking is available for BRL 35 per day.

What time is check-in at Capcana Hotel São Paulo - Jardins?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Capcana Hotel São Paulo - Jardins?

Checkout is at noon.

Where is Capcana Hotel São Paulo - Jardins located?

Located in Vila Mariana, this spa hotel is within 1 mile (2 km) of Paulista Shopping Center, Paulista Avenue and Rua Augusta. Ibirapuera Park is 1.3 mi (2.2 km) away. Brigadeiro Station is only a 3-minute walk and Trianon-Masp Station is 11 minutes.

Capcana Hotel São Paulo - Jardins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 941 reviews
Rating 8 - Good. 334 out of 941 reviews
Rating 6 - Okay. 200 out of 941 reviews
Rating 4 - Poor. 84 out of 941 reviews
Rating 2 - Terrible. 42 out of 941 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Friendly staff, delicious breakfast, pretty view and unbeatable price
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with partner
Excellent breakfasts
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice during a one week trip to Brazil. Before going to Rio de Janeiro and after. We’re very excited to come back. Clean large comfortable modern rooms, friendliest front desk staff, beautiful lobby, central location, walking distance to a lot of shopping, dining, close to bars with live music. Best hotel breakfast we experienced so far with authentic Lebanese restaurant inside.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 4 nights in May 2024

10/10 Excellent

Mariah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 5 nights in May 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really friendly but room was was in bad condition especially the toilet. Could really do with some renovation. Other wise great location.
Stayed 1 night in Apr 2024

8/10 Good

Berit

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , walking distance from the Paulista Avenue.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

MARCELO

Stayed 2 nights in Aug 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 5 nights in May 2023

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members were very helpful and great! Many of them spoke English and those that didn’t were very patient with us when we were translating/communicating. We stayed there twice and each time was a great experience.
Stayed 3 nights in Mar 2023

6/10 Okay

Paulo

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Window in room kept opening because it could not be locked. Bathroom mildew stains on caulking. They had an iron but no board. No microwave. The highlights were space and bed comfort.
Stayed 3 nights in Aug 2022

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good internet !
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2020

10/10 Excellent

Danilo, Montréal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little old building but the staff change all of these in possitive. Very nice attention of all the staff. Thank you !!
Stayed 2 nights in Oct 2019

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice people/area but Not a 4 star hotel
The people here were very nice. From parking to check in to the breakfast staff. However, this is not a 4 star hotel. My husband and I travel a lot. Not only for pleasure but for work as well. We would not consider the quality of this location as a 4 star. It’s more of a 3 star. The security lock was broken on our door and I froze at night because there was only 1 sheet to cover us. There was massive closet space yet no extra blankets or sheets for the bed. Disappointed for sure.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Affordable and well located hotel with decent amenities but not at a four star level.
Stayed 4 nights in Feb 2019

8/10 Good

FS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the flexibilty of the staff for a last minute request for a late check-out
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything great for the price
Stayed 2 nights in Dec 2018

8/10 Good

Gaston

Liked: Cleanliness, staff & service, room comfort
Good location
Capcana Hotel has a very good location. One block away from Paulista Avda. Good breakfast.
Stayed 3 nights in Jul 2018

8/10 Good

Monica

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Could be better
Enormous room (50 sqm), with very comfortable bed but in need of some renovations. Staff is not friendly and slow. Breakfast is just right. The place could be much better
Stayed 2 nights in Mar 2018

10/10 Excellent

meshack, south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff
The customer service provided was of the high standard.
Stayed 2 nights in Nov 2017