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Gran Karmel Hotel

3.0 star property
Hotel in Santa Cruz Mulua with 2 outdoor pools and 24-hour front desk

Choose dates to view prices

Photo gallery for Gran Karmel Hotel

Relax by the resort's clear blue pool surrounded by lush greenery and a tiled deck.
Two beds with comfortable bedding, a desk with mirror, and a TV for your stay.
Enjoy meals in a spacious dining area with round tables and comfortable seating, surrounded by lush views and ample natural light.
Enter a stylish lobby with a cobblestone floor, modern design, and a large mirror above the reception desk.
Relax in our spacious lobby, featuring a central seating area with sofas and armchairs, and a stunning aquarium.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Parking included
The current price is S$158
includes taxes & fees
28 Jul - 29 Jul

Room options

View all photos for Standard Double Room, Garden View

Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Minibar
Champagne service
Free bottled water
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003

What's nearby

  • Xetulul Theme Park - 13 min walk - 1.1 km
  • Xocomil Waterpark - 13 min walk - 1.1 km
  • Parque de Aventura Xejuyup - 18 min walk - 1.5 km
  • Dino Park - 3 min drive - 2.5 km
  • Quetzaltenango Central Park - 47 min drive - 41.6 km

Getting around

  • Retalhuleu (RER) - 25 min drive

Restaurants

  • ‪Papa John’s - ‬12 min drive
  • ‪Carnitas Rosy Retalhuleu - ‬13 min drive
  • ‪Burguer King Retalhuleu - ‬4 min drive
  • ‪Tacobell La Trinidad - ‬15 min drive
  • ‪Café Barista - ‬14 min drive

About this property

Gran Karmel Hotel

Property highlights
Gran Karmel Hotel provides a restaurant and more. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • 2 outdoor pools
  • Free self-parking
  • Local cuisine breakfast (surcharge), a 24-hour front desk and coffee/tea in reception
Room features
All guest rooms at Gran Karmel Hotel offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as minibars and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 43-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

Spanish

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Zafra Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 78 reviews
The price is S$120
includes taxes & fees
23 Jul - 24 Jul
Zafra Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 114 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Gran Karmel Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Gran Karmel Hotel?

As of 18 Jul, 2025, prices found for a 1-night stay for 2 adults at Gran Karmel Hotel on 28 Jul, 2025 start from S$157.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Karmel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Karmel Hotel?

Self-parking is free at this property.

What time is check-in at Gran Karmel Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Karmel Hotel?

Checkout is at noon.

Where is Gran Karmel Hotel located?

Situated in Santa Cruz Mulua, this hotel is within a 15-minute walk of Parque de Aventura Xejuyup, Xetulul Theme Park and Xocomil Waterpark. Dino Park is 1 mi (1.6 km) away.

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Gran Karmel Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

excelente hotel
Stayed 7 nights in Mar 2025

10/10

The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Stayed 2 nights in Apr 2025

2/10

They charge me double after I call Expedia and also very bad bad service about person
Stayed 1 night in Sep 2024

4/10

No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
Stayed 1 night in Jun 2025

10/10

Stayed 1 night in Jun 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Buen
Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Apr 2025

8/10

Stayed 4 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Oct 2024

10/10

Excelente servicio
Stayed 3 nights in Nov 2024

10/10

Everything was Excellent
Stayed 2 nights in Nov 2024