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Viceroy Los Cabos

5.0 star property
Relax into your luxurious retreat with helpful staff by your side where you can indulge in poolside bliss or rejuvenate with yoga under sunny skies.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Viceroy Los Cabos

On the beach, white sand, beach cabanas, sun-loungers
Courtyard
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
The current price is S$983
includes taxes & fees
4 Mar - 5 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (Relaxation Pool)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

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Junior Suite, Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 672 sq m
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

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Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

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Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

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Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 439 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 121 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Waterside Casita with Butler Service)

View from room

Room, 3 Bedrooms (Waterside Casita with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 332 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

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Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 121 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 697 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

View from room

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Resort View (Plunge Pool)

View from room

Junior Suite, Resort View (Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 417 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 385 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

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Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 233 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 616 sq m
  • Ocean view
  • Sleeps 10
  • 3 Queen Beds and 2 King Beds

View all photos for Villa, 3 Bedrooms (Waterside)

View from room

Villa, 3 Bedrooms (Waterside)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cots/infant beds
  • 332 sq m
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

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About the area

Map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405

What's nearby

  • Playa Hotelera - 5 min walk
  • Costa Azul Beach - 20 min walk
  • San Jose del Cabo Art District - 4 min drive
  • Puerto Los Cabos - 5 min drive
  • Palmilla Beach - 7 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪La Hacienda Baja Grill - ‬6 min walk
  • ‪Cielomar - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Javier's - ‬6 min walk

About this property

Viceroy Los Cabos

Luxury family-friendly resort near Costa Azul Beach
You can look forward to an adjacent golf course, a beach bar and a poolside bar at Viceroy Los Cabos. This resort is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Treat yourself to a Swedish massage, a manicure/pedicure or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Pilates classes and yoga classes are offered at the gym; other things to do include beach yoga. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
Other perks include:
  • 5 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), free bike hire and an electric car charging station
  • Supervised childcare (surcharge), wedding services and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 186 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and laptop-friendly workspaces.
More amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Designer toiletries, showers and hairdryers
  • 65-inch LED TVs with Netflix and premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

All-inclusive details

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 14 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 13 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Viceroy Los Cabos?

As of 2 Feb,2025, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on 4 Mar,2025 start from S$982.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Los Cabos pet-friendly?

Yes, Viceroy Los Cabos allows pets (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viceroy Los Cabos?

Extended parking is free at this property.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 200 (subject to availability).

What time is check-out at Viceroy Los Cabos?

Checkout is at noon. Late checkout is available for USD 200 (subject to availability).

Are there all-inclusive benefits at Viceroy Los Cabos?

Some rate plans available at this resort are all-inclusive.

Where is Viceroy Los Cabos located?

Located in Zona Hotelera, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playa Hotelera and Costa Azul Beach. Punta Sur Golf Course and Plaza Mega Comercial Mexicana are also within 15 minutes.

Viceroy Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 746 out of 999 reviews" "
Rating 8 - Good. 117 out of 999 reviews" "
Rating 6 - Okay. 56 out of 999 reviews" "
Rating 4 - Poor. 32 out of 999 reviews" "
Rating 2 - Terrible. 48 out of 999 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline Marguerite

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay! Everyone was very kind and accommodating with our baby. We look forward to returning!
Stayed 5 nights in Jan 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a spectacular resort! It's so incredibly beautiful and we were absolutely blown away by the warmth, friendliness, and helpfulness of all of the staff. Honestly, it was the warm welcoming and care by the staff that really up-leveled the experience for us. Every meal we ate was amazing. We can't wait to come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jan 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Beautiful facility, clean and staff was super friendly and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

Carol Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Butlers we’re very attentive as were the rest of the staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristine Rose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel in pretty much every way. Unique, beautiful architecture, diverse and delicious food options and amazing atmosphere and vibe. Can't wait to go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. Everything was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Modern design with unique water feature..
Stayed 7 nights in Jan 2025

10/10 Excellent

Edward

Stayed 2 nights in Jan 2025

8/10 Good

Xiaoming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jovaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - This place is definitely beautiful and upscale. Rooms are nice. Cons - Ridiculously expensive for absolutely no reason. Unless the reason is to remain exclusive. The resort has limited options in terms of restaurants available on the premises. There are some nice places to eat around, some are within walking distance (20 min walk). The biggest disappointment for me was the bedding. It felt like cardboard although they claim premium bedding (whatever that means). Absolutely unacceptable for this price point. Another let down for me was I booked an ocean view room and tried to request the tub on the balcony but received no response from Viceroy. When I arrived and mentioned my preference and also mentioned I am a platinum member it meant absolutely nothing to them. I was there around Christmas time and they had lots of little events but everything costs $$$ nothing was free except for the terrible drink I had that they welcomed me with. I say come here at least once if you love beautiful aesthetic places and/or to be exclusive (not a crowded resort)/. I would only return for the latter. Just me....
Stayed 5 nights in Dec 2024

10/10 Excellent

Huan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jillisa

Stayed 2 nights in Jan 2025

10/10 Excellent

Sudhakar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 6 nights in Dec 2024

10/10 Excellent

Chaithanya, Dublin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique experience!!

10/10 Excellent

carlos

10/10 Excellent

Ondar, Dana Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is amazing. Staff very friendly.
Stayed 5 nights in Dec 2024

4/10 Poor

Carla, Rancho Santa Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved we thing about the hotel. The only incident was when I asked for a late check out, they gave me a price and when I check out, it was actually $70 more because they lacked to mention the taxes. Felt Like it was a bit deceitful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 5 nights in Dec 2024

10/10 Excellent

Ryann

Stayed 3 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Dec 2024