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The Park Front Hotel at Universal Studios Japan

4.0 star property
Hotel with 3 restaurants, steps from Universal Studios Japan

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park Front Hotel at Universal Studios Japan

Exterior
Property amenity
Buffet
Property entrance
Interior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
The price is S$174
includes taxes & fees
9 Dec - 10 Dec

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Superior Floor Deluxe City View Quadruple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 42 sq m
  • City view
  • Sleeps 8
  • 2 Single Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Premium Superior City View Twin, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior City View Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor Deluxe City View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Superior City View Triple, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior City View Triple, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Floor Park View Family Twin, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Superior Park View Family Twin, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior Park View Family Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Floor Park View Quadruple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Park View Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 8
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Superior Floor Park View Family Triple Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Triple Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Premium Superior Park View Family Triple, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior Park View Family Triple, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Premium Superior Park View Family Quad, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior Park View Family Quad, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 8
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Superior Floor Park View Family Quad Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Quad Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 8
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Luxury Floor Deluxe City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Luxury Floor Deluxe City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Floor Park View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Park View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 40 sq m
  • Park view
  • Sleeps 6
  • 3 Single Beds

View all photos for Luxury Floor City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Luxury Floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor City View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Floor City View Triple Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor City View Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard floor City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard floor City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor Deluxe City View Twin Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bath and shower
Deep-soaking bath
Bidet
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Floor City View Triple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor City View Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Floor Park View Family Quadruple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Quadruple Room

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

View all photos for Premium Superior Park View Family Twin Room

Food and drink

Premium Superior Park View Family Twin Room

  • Sleeps 2
  • 2 Single Beds

[Non-Smoking]Superior Connecting

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Floor City View TWIN Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Luxury Floor City View TWIN Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Park View Family Triple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior Park View Family Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Superior City View Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior City View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor City View Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor City View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Park View Family Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Floor Deluxe City View Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Luxury Floor Deluxe City View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Park View Family Quadruple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Premium Superior Park View Family Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Floor Park View Triple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Park View Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Floor Deluxe City View Quadruple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View Quadruple Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Superior City View Triple Room

Bathroom

Premium Superior City View Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Luxury Floor Park View Room

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Luxury Floor Park View Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor City View Triple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor City View Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Floor Deluxe Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Deluxe Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Deluxe City View TWIN Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Deluxe City View TWIN Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Park View Family Triple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor Park View Family Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior Floor City View TWIN Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Floor City View TWIN Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Park View Quadruple Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Floor Park View Quadruple Room

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Superior Floor Deluxe City View Triple Room

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Superior Floor Deluxe City View Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Floor Japanese Room

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Standard Floor Japanese Room

  • Sleeps 2
  • 2 Single Futons

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9.4 out of 10, Exceptional, (2006)
The price is S$139
includes taxes & fees
16 Dec - 17 Dec
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About the area

Map
6-2-52 Shimaya Konohana-ku, Osaka, 554-0024

What's nearby

  • Universal Studios Japan - 2 min walk - 0.2 km
  • Universal CityWalk Osaka - 5 min walk - 0.5 km
  • Legoland Discovery Center - 5 min drive - 5.5 km
  • Osaka Aquarium Kaiyukan - 6 min drive - 5.7 km
  • Kyocera Dome Osaka - 7 min drive - 6.4 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 4 min drive
  • Osaka (ITM-Itami) - 33 min drive

Restaurants

  • ‪ババ・ガンプ・シュリンプ - ‬4 min walk
  • ‪The Dragon's Pearl - ‬8 min walk
  • Buffet Dining 'Akala The Park Front Hotel
  • ‪Eggs 'n Things - ‬5 min walk
  • ‪Hard Rock Cafe - ‬6 min walk

About this property

The Park Front Hotel at Universal Studios Japan

Upscale hotel near Universal Studios Japan
Located close to Universal CityWalk Osaka, The Park Front Hotel at Universal Studios Japan provides a corner/local shop, shopping on-site and a coffee shop/cafe. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A porter/bellboy, luggage storage and a water dispenser
  • A 24-hour front desk, multilingual staff and tour/ticket information
  • Guest reviews say great things the family-friendly amenities, breakfast and helpful staff
Room features
All 598 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and bidets
  • 40-inch flat-screen TVs with digital channels
  • Children's slippers, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,800 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Buffet Dining 'Alaka
  • Shake Shack
  • TULLY'S COFFEE
  • Wolfgang Puch PIZZA BAR

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift (99 centimetre wide door)

More

  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Front Hotel Universal Studios Japan R Osaka
Park Front Hotel Universal Studios Japan R
Park Front Universal Studios Japan R Osaka
Park Front Universal Studios Japan R
Park Front Hotel Universal Studios Japan ™ Osaka
Park Front Hotel Universal Studios Japan ™
Park Front Universal Studios Japan ™ Osaka
Park Front Universal Studios Japan ™
The Park Front Hotel at Universal Studios Japan(R)
Park Front Universal Stuos Ja
The Park Front Hotel at Universal Studios Japan Hotel
The Park Front Hotel at Universal Studios Japan Osaka
The Park Front Hotel at Universal Studios Japan Hotel Osaka

Frequently asked questions

Is The Park Front Hotel at Universal Studios Japan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Park Front Hotel at Universal Studios Japan?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Park Front Hotel at Universal Studios Japan on 9 Dec,2024 start from S$174.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park Front Hotel at Universal Studios Japan?

Self-parking is available for JPY 3500 per night.

What time is check-in at The Park Front Hotel at Universal Studios Japan?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park Front Hotel at Universal Studios Japan?

Checkout is at noon.

Where is The Park Front Hotel at Universal Studios Japan located?

Located in Konohana, this hotel is steps away from Universal Studios Japan and Universal CityWalk Osaka. Osaka Castle is 7.4 mi (12 km) away. Universal City Station is only a 3-minute walk and Sakurajima Station is 11 minutes.

The Park Front Hotel at Universal Studios Japan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1295 out of 1758 reviews" "
Rating 8 - Good. 334 out of 1758 reviews" "
Rating 6 - Okay. 78 out of 1758 reviews" "
Rating 4 - Poor. 28 out of 1758 reviews" "
Rating 2 - Terrible. 23 out of 1758 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Weerawich, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

XI

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location, back door leads directly to USJ, front is just a stone's throw from the metro. Ample dining options alongside, although queues are an issue on holidays and qeekends
Stayed 3 nights in Nov 2024

8/10 Good

Donna, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times, have never received an Expedia Gold upgrade, but can’t beat the location for visiting USJ
Stayed 2 nights in Nov 2024

10/10 Excellent

Naurene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome close property to USJ! Very spacious and Amazing Views!
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love it
Stayed 1 night in Nov 2024

8/10 Good

Scot

Stayed 3 nights in Oct 2024

8/10 Good

Yong Thye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Will stay again if going to USJ ☺️
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Loma Linda

Stayed 2 nights in Oct 2024

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Quinten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers to store your luggage the whole checkout day free of charge.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janira

Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our VIP hotel room was beautiful and always clean. It had everything we needed and more. My only complaint was the Wifi was terrible - things were so slow to load if they would load at all. I ended up using my data and then having to hotspot. Not ideal, particularly for the VIP experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We booked a luxury room and a standard room. The service was completely the same. We never received an introduction or greeting. Certain staff members were not polite or helpful. Very immature.
Stayed 5 nights in Oct 2024

10/10 Excellent

Angel, Altamonte Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train and the property is right outside the park area. There is also lawson downstairs on the rear door entry.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location for universal studios.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie, Lake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for Universal Studios, closest hotel to the parks. Also close to the train station. Large Rooms, convenient laundry on our floor.
Stayed 3 nights in Jul 2024

6/10 Okay

Juanita

Liked: Cleanliness, property conditions & facilities
It was very convenient to universal studios but didn’t have the service that ive had at other places and noone seemed to speak english well enough for communication
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Travelled with family and small children
Disliked: Cleanliness
The rooms are very small.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel was right at the park with lots to see and do.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyohei

Stayed 1 night in Sep 2024

10/10 Excellent

Roshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view of the park! Staff were super hospitable and spoke English. Very helpful when we needed help with anything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolina

Stayed 1 night in Aug 2024

10/10 Excellent

Nevin

Stayed 3 nights in Aug 2024