Hotel Union Square

2.5 star property
Art Deco San Francisco hotel in Downtown San Francisco with free parking

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December 2024
January 2025

Photo gallery for Hotel Union Square

Property amenity
Exterior
Lobby
Exterior
Premium bedding, down duvets, in-room safe, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Room options

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About the area

Map
114 Powell St, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • San Francisco Museum of Modern Art - 9 min walk - 0.8 km
  • Moscone Convention Center - 12 min walk - 1.0 km
  • Oracle Park - 3 min drive - 2.4 km
  • Pier 39 - 5 min drive - 3.0 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 28 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Cable55 - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪King Of Thai Noodle - ‬1 min walk
  • ‪Caffé Central - ‬1 min walk

About this property

Hotel Union Square

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, Hotel Union Square provides a free daily manager's reception, a terrace and dry cleaning/laundry services. A bar, a gym and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking, plus valet parking (surcharge)
  • A lift, multilingual staff and free newspapers
  • Luggage storage, smoke-free property and concierge services
Room features
All 131 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and shower/bath combinations
  • Coffee/tea makers, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Filipino, French, Polish, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Art Deco architecture
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.06 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The resort fee will be subject to an additional tax which will be assessed at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Union Square
Union Square Hotel
Hotel Union Square Hotel
Hotel Union Square San Francisco
Hotel Union Square Hotel San Francisco

Frequently asked questions

Is Hotel Union Square pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 18 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Union Square?

Self-parking is free at this property.

What time is check-in at Hotel Union Square?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Union Square?

Checkout is at noon.

Where is Hotel Union Square located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mile (2 km). Powell St & O'Farrell St Stop is only a 2-minute walk and Powell St & Market St Stop is 2 minutes.

Hotel Union Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1000 reviews" "
Rating 8 - Good. 373 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL IS CLOSED
THIS HOTEL DOES NOT EXIST. It is now owned by the city. I think as a homeless shelter or something. We were sent to Park Central Hotel which was wonderful.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As of 9/4/20 the hotel is closed. We were made aware of this upon arrival and told
Stayed 2 nights in Sep 2020

2/10 Terrible

George, Leadville, Colorado

Disliked: Staff & service, amenities
I was informed upon arrival that I couldn't stay due to them being a pop-up homeless shelter. I never received any form of communication alerting me to this, nobody is at the phone at the hotel to even check this, and now they're refusing to refund me the $610.41 I paid to stay there. Avoid this hotel, period.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The floors were uneven and the bed was uncomfortable. There was a smell to the building as well.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden fees but good service and clean
Not until we arrived did I learn that there was a $30 per night 'facilities fee'. Also I had to pay $40 per day for parking, while most places around provided parking with a room. So when you're looking at the price here add $70 per day if you want to compare apples to apples.
Stayed 1 night in Mar 2020

4/10 Poor

Kyra, New Jersey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was not able to accommodate checking in early, which OK not a guarantee with hotels. When we did finally get to check in there were no towels, our room was tiny, stains on all over the carpet (bring slippers!), & the bathroom setup did not make sense. It had a tiny sink with an oversized faucet so water would get all over the floor when you used it. Also, the toilet paper post was practically on the floor so it’s an awkward stretch from the toilet. The room gets very cold at night, no adjustable thermostat in the room which is ridiculous! When we asked the front desk about they said they would try and find us a portable heater - never received one. I would avoid this hotel at all costs! Pay whatever it is to stay at a decent place.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very quaint. The beds were very comfortable and my husband and I slept great!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No place else to go? Preview your room.
Awful, first room, No widow, over 95degrees, a closet with a bed stuck in it. Terrible not at all like the photo. Staff assisted the second room, better, again no window. Floow ac unit blowing air into the room. Needless to say, I fell ill the next day with an awful sinus infection. Photos are a misrepresentation of the rooms.Hotel staff was super nice. All in all.
Stayed 3 nights in Feb 2020

6/10 Okay

c matias

Liked: Cleanliness
Stayed 3 nights in Feb 2020

10/10 Excellent

Emily, Spokane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for navigating the city. Cute boutique style hotel. Comfy beds
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Jose

Stayed 2 nights in Feb 2020

10/10 Excellent

Nelsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Have to illegally go down a street to access property per staff. Also staff does not answer phones at thw front desk and waited for 30 minutes on hold fpr a manager when they hung up on me. Rooms are extremely small.
Stayed 1 night in Feb 2020

8/10 Good

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Shannon

Travelled with group
Disliked: Staff & service
Rude and incompetent staff
The staff was awful and rude. Upon check in they were pleasant. We then called later for instruction on their valet and they could not answer our questions and were put off they we were even asking. Then asked face to face and the receptionist told us to not drive. So rude and inappropriate.
Stayed 1 night in Feb 2020

6/10 Okay

Erik

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Next time just don’t drive.
I wish I could talk about exceptional service except it’s only how exceptionally horrid it was. We arrived in the evening for our check in and could not find where to park to use the valet service so we called the hotel. After asking for our number and confirming we had a reservation, the front desk staff was unable to tell us where to park or how to take advantage of this service. We were told to take down a number and call someone else who might be able to hep us. They were also not able to tell us. We found the nearest parking garage that allowed overnight parking and carried our luggage the block and a half. The coup de grâce was the next morning when asking about the said valet service while we checked out. The exceptional staff told us we should have ignored all posted road signs and turned down the street illegally and park illegally. That statement was then followed up with the excellent advice of “Next time just don’t drive.”
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020